Troubleshooting
4.1.0
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Troubleshooting
Troubleshooting
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Failed to Request Scan. File size exceeded the maximum size permitted for your configuration
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Issue
Files are skipped during a scan with the message: "Failed to Request Scan. File size exceeded the maximum size permitted for your configuration."

Cause
The file scanned is larger than the value set in Max File Size to Scan
Solution
Increase the value of Max File Size to Scan in Settings → Preferences → Scan

The preferences page
- In the following example, the value was changed from 2000 to 2000000

Scan Settings window
Type to search, ESC to discard
Type to search, ESC to discard
Type to search, ESC to discard
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