Configuration
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Configuration
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The Allowlist feature lets administrators specify trusted Files that should bypass security enforcement to prevent false positives.
Adding an Entry
- Select Files tab.
- Click Add new entry
- Enter the SHA256 hash. See Viewing Event details for file hash values.
- (Optional) Add a comment such as: “Trusted file”, “Avoids false positives” etc.
- Click Save
The file hash will now appear in the Allowlist table and will be exempt from scanning and/or sanitizations.
Editing an Entry
- Click the … (actions) menu next to the entry
- Select Edit
- Update the comment
- Save changes
Removing an Entry
To fully restore scanning enforcement:
- Click the … (actions) menu
- Select Delete
- Confirm the deletion
- Files embedded within archive files (e.g., ZIP, RAR, 7z) are not currently supported by attachment hash allowlisting and will not be marked as allowlisted.
- Allowlisting does not guarantee safety—it simply bypasses all of parts of the policy enforcement
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