Local Method - End User

Within MetaDefender IT Access, administrators have the ability to create users (both end-users and console users). This document covers how to set up local end users who will access Secure IT Access on a client device.

Add an end-user

In order to invite end users locally to Secure IT Access:

  1. Log into MetaDefender IT Access console
  2. Go to User Management > Users > End Users.
  3. Click on the “Invite End User” button.
  4. Enter an email address, first name, and last name of the person you would like to invite to your account.
  5. Enter your PIN to confirm the action.
  6. In the App Assignment tab, select what applications (if any at that time), that you want the user to have access to.
  7. Click on the Invite button to send out the invitation.
  8. If the action is successful, the user will then receive an email with an invitation with instructions on next steps.

Update an end-user

Local users can have their name or application assignment updates after being added. To update a local console user:

  1. Log into MetaDefender IT Access console
  2. Go to User Management > Users > End Users.
  3. Select the user you wish to update by checking the box next to their name.
  4. Select Update.
  5. To change their name, go to User Settings and adjust the user's name accordingly.
  6. To change their application assignment, navigate to Applications and update their access.
  7. Enter your PIN to confirm the action.
  8. Click Update.

Delete an end-user

To remove a local user and their access to MetaDefender IT Access:

  1. Log into MetaDefender IT Access console
  2. Go to User Management > Users > End Users.
  3. Select the user you wish to remove by checking the box next to their name.
  4. Select Delete.
  5. Enter your PIN to confirm the action.
  6. Select Delete.
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