FAQ
This article applies to all Sandbox versions
Issue: While installing the Sandbox, the installer fails at the “prepare repositories” step with:
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7
......grub2-tools-extra.x86_64 1:2.06-90.el9grub2-tools-efi.x86_64 1:2.06-90.el9libldb.x86_64 2.4.1-1.el9libldb.x86_64 2.6.1-1.el9[FAIL] Failed to prepare repositories.ExitingEven though the system has internet access and the repos are functional.
Cause
The script install.sh uses dnf check-update to verify repositories. However, this command returns:
0: No updates available (success)100: Updates available (still success)>1: Real error
The script only treats 0 as success, so it fails when updates are available (100).
Solution
Ensure that you have followed these steps before running the installer:
Step 1: Install EPEL (if needed)
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sudo dnf install https://dl.fedoraproject.org/pub/epel/epel-release-latest-9.noarch.rpm -yStep 2: (Optional) Create sandbox user
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sudo useradd --create-home sandboxsudo passwd -l sandboxStep 3: Install tools like 7zip
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sudo dnf update -ysudo dnf install p7zip -y(Optional) Fix the script logic to allow both 0 and 100:
x
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dnf check-update ${DNF_OPTIONS}result=$?if [ "$result" -eq 0 ] || [ "$result" -eq 100 ]; then success "Successfully prepared repositories"else fatal "Failed to prepare repositories."fiResult:
If you require further assistance, please follow these instructions on How to Create Support Package?, before creating a support case or chatting with our support engineer.
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Why do you receive error message "Failed to prepare repositories"?CauseSolutionEnsure that you have followed these steps before running the installer:Step 1: Install EPEL (if needed)Step 2: (Optional) Create sandbox userStep 3: Install tools like 7zip(Optional) Fix the script logic to allow both 0 and 100:Result:
