⚠️ OPSWAT Central Management v7 and My OPSWAT On-Premises (My OPSWAT Central Management v8) will reach End of Sale on July 31, 2025, and End of Life on January 31, 2027. We encourage you to upgrade to My OPSWAT Central Management v10 before Janauary 31, 2027, to ensure continued support and access to the latest features.

Unable to connect to the target machine during remote installation

TermDetail
ProblemUnable to connect to the target machine during remote installation
CauseThe target machine has not enabled an OpenSSH server.
TroubleshootingThe error message in the remote installation UI displays "Connection cannot be established."
SolutionRefer to Remote Install OPSWAT Products for how to enable OpenSSH server on the target machine.

If the UI displays the error message " Connection cannot be established" during the remote installation of an OPSWAT Product, it means that the target machine is not reachable.

A possible cause is that the target machine has not enabled an OpenSSH server to communicate with OPSWAT Central Management. Please refer to Remote Install OPSWAT Products on how to enable OpenSSH.

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