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Organization and its sub-organizations' Licenses
- User type: Organization user
- Role: View Only/Full Access on License Management - Sub Organization
This section outlines how to view and manage licenses for both your main organization and its sub-organizations within My OPSWAT Portal.
To view licenses for your organization and its sub-organizations, the following conditions must be met:
- Sub-Organization Management Enabled: Your organization must have the "Manage Sub-organizations" setting enabled. Submit a support ticket or contact your Customer Success Manager to request this.
- License Management Permission: You have View Only or Full Access on the License Management role object. (See Roles for details).
- Sub-Organization License Permission: You must have View Only or Full Access permission on the License Management - Sub Organizations role object. Request your organization's Admin to grant this permission if necessary. (Refer to Sub-organization Roles for details)
Viewing Licenses
If you have the required permissions, you can view and manage licenses for both your main organization and its sub-organizations in a single, unified view.
Statistical charts
At the top of the Organization Licenses tab, interactive charts provide a summary of all licenses across your selected organizations (main and sub-orgs).

- Use the Select Organization(s) filter (combo box) to select which organizations to include in the charts and license list.
- The charts update dynamically based on your selection.
- Hover over chart sections for details, or click to filter the license list below.
Detailed Lists of Product Licenses
Below the charts, you’ll find a detailed list of licenses for the selected organizations:

1. Cloud Services:
- For MetaDefender Cloud: My OPSWAT Portal displays the main organization’s license information, including the user's API Key and license details. For sub-organizations, only license details are displayed.
- For MetaDefender IT Access: Since the license is personal, the Portal shows user's license information for the current organization only.
2. On-Premises Product Licenses: Each license entry includes:
| Field | Description |
|---|---|
| Product | Name of the OPSWAT product. |
| License Key | License keys associated with the OPSWAT Product. |
| Status | Active, Expiring or Expired. |
| Start Date (UTC) | The date when the license becomes effective. |
| Expiration Date (UTC) | The expiration date of the license. |
| Deployed / Purchased | Number of deployed instances versus purchased limit. |
| Type | Evaluation/Purchased
|
| Note | Custom remarks for each license key. |
The Portal prioritizes displaying the licenses of sub-organizations. Licenses assigned to both main and sub‑organizations appear only under the sub‑organization to avoid duplication.
Actions
Depending on your permission level on the License Management - Sub-organization role object, you have access to different actions:
| Permission | Description |
|---|---|
| None |
|
| View Only |
|
| Full Access |
|
