Email Reporting via SMTP

Configuring Email Reporting via SMTP in MetaDefender Storage Security

MetaDefender Storage Security can send email reports to keep you informed about scan results and system events.

To enable this functionality, you need to configure a connection to your organization's SMTP server. Follow the steps below to set up this integration:

Accessing the SMTP Configuration

1. Navigate to the Settings section in the MetaDefender Storage Security web interface.
2. Click on the SMTP tab at the top of the Settings page.

Setting up the SMTP Integration

1. Enable SMTP: Click the Active toggle switch to enable the SMTP integration.

2. SMTP Server Details (under CONFIGURATION)

   • Host: Enter the network address of your SMTP server (e.g., smtp.sendgrid.net as shown).
   • Port: Specify the port number your SMTP server uses for communication (e.g., 587 as shown). Common ports are 25, 465 for SSL, and 587 for TLS/STARTTLS.

3. Email Content Configuration (under CONFIGURATION):

   • Enter the complete Base URL of your MetaDefender Storage Security web interface (for example https://metadefender.yourcompany.com/). This URL will be used to generate links within the email reports, allowing recipients to easily access scan details directly in the interface.

   • Specify the email address that will appear in the "From:" field of the notifications (for example mdss-alerts@yourcompany.com).

     • Note: If left blank, the default email address mdss@opswat.com will be used. Using a dedicated organizational email address is highly recommended for better identification and deliverability.

   • Enter the display name that will be shown as the Sender (for example MetaDefender Storage Security Alerts)

     • Note: If this field is left blank, the default sender name "MetaDefender Storage Security" will be used.

Authentication (Optional)

If your SMTP server requires authentication, provide the necessary credentials. Leave these fields empty if authentication is not required.

Domain (Optional): Enter the authentication domain if your SMTP server uses one (e.g., yourcompany.com). You can leave this empty if your provider only requires a username and password.

Username: Enter the username for your SMTP server account (e.g., smtp_service_account).

Password: Enter the password associated with the SMTP username.

Important: Ensure the provided username and password have the necessary permissions to send emails through your SMTP server.

Advanced Settings

Select the SSL/TLS encryption method for the connection (Security option). The default is Auto.

None - meaning no SSL or TLS encryption will be used.

Auto allows the system to decide; it will use SSL/TLS if available, otherwise, it connects without encryption.

Connect using SSL or TLS immediately meaning the connection must use SSL or TLS encryption from the start.

Elevate the connection using StartTLS command elevates the connection to TLS after the initial greeting. The connection fails if the server does not support the STARTTLS extension.

Elevate the connection using StartTLS command if it is available elevates to TLS only if the server supports the STARTTLS extension.

Saving and Testing the Configuration

Once you have entered all the necessary information, save your configuration.