How do I create a support package for MetaDefender Kiosk?

In order to create a MetaDefender Kiosk support package users must access the Kiosk console (ex: http://localhost:8009), navigate to the “Logs tab” and select “export verbose logs”.

Once the process is finished, it will result in the creation of a zip archive containing the necessary support logs.

The support package contains the following elements:

• Configuration files
• Log files
• System information
• Directory and files information
• Registry key configuration