Troubleshooting
v4.0.0
Search this version
Troubleshooting
Troubleshooting
Title
Message
Create new category
What is the title of your new category?
Edit page index title
What is the title of the page index?
Edit category
What is the new title of your category?
Edit link
What is the new title and URL of your link?
Intel Rapid Storage Technology (Intel RST)
Copy Markdown
Open in ChatGPT
Open in Claude
Issue:
MetaDefender Drive boots the laptop up successfully but there is no disk found under “Disk Status and Remediation”

Root cause:
Some laptops (and desktops too) have Intel RST enabled and that prevents MetaDefender Drive from detecting and accessing storage
Solutions:
- go to its BIOS and find the SATA configuration section
- if there is something like RAID ON, please switch it to AHCI
- plug MD Drive and try to boot into Drive again, then analyze your system as needed
- after that, please go to BIOS again to set SATA configuration back to the previous state before booting into Windows
*references: https://discourse.ubuntu.com/t/ubuntu-installation-on-computers-with-intel-r-rst-enabled/15347
Type to search, ESC to discard
Type to search, ESC to discard
Type to search, ESC to discard
Last updated on
Was this page helpful?
Next to read:
Selected engine is not active in Light ModeDiscard Changes
Do you want to discard your current changes and overwrite with the template?
Archive Synced Block
Message
Create new Template
What is this template's title?
Delete Template
Message
