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v5.15.1
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Error Message Description Table
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Every log entry on MetaDefender Core always comes with a message ID number which is an unique identifier for that log entry ( Log Message Format)
For example:
log example
[WARNING] 2019.07.02 05:25:27.749: (core.workflow) Can not send extract task, id='lms::workflow::WorkflowExecutor(0x214af499d00)', node=':1076', block='ExtractBlock' [msgid: 3059]Then message ID associated to that message would be 3059.
For warning/error message type, besides the message itself (e.g. Can not send extract task, id='lms::workflow::WorkflowExecutor(0x214af499d00)', node=':1076', block='ExtractBlock'), using message ID (e.g. 3059) can help reveal more information about that warning/error.
Following is the list of error message description (only applicable to warning/error message type).
Disclaim:
- This list is auto generated and should be updated accordingly with MetaDefender Core upgrade.
- Should be used as reference only, for a complete issue troubleshooting guidance, please reach out to OPSWAT Support.
Error messages need to be monitored
| ID | Severity | Message |
|---|---|---|
| 8 | CRITICAL | Error in Service, shutdown.. |
| 130 | CRITICAL | Error in Service, shutdown.. |
| 4085 | CRITICAL | Postgres info, info='Failed to connect to postgres server, giving up |
| 231 | CRITICAL | Error in engine |
| 998 | CRITICAL | Error occurred during automatic reactivation |
| 1003 | CRITICAL | Error during activating the product |
| 2892 | CRITICAL | Insufficient memory, terminating |
| 6515 | CRITICAL | Exception has been caught when running, message='*****' |
| 5985 | CRITICAL | Not enough disk space |
| 4618 | CRITICAL | Not enough free space to extract archive |
| 3996 | CRITICAL | File upload rejected due to insufficient disk space |
| 4695 | CRITICAL | Deactivate Core due to license expired/invalid |
| 4554 | CRITICAL | Verify license activation error, see error code |
| 4084 | CRITICAL | Could not load postgres's information from file |
| 1680 | HIGH | License expired, not downloading updates |
| 252 | HIGH | Updating package state failed |
| 253 | HIGH | Updating package archive failed |
| 254 | HIGH | Check package updatable status failed |
| 277 | HIGH | Error occurred sending email |
| 282 | HIGH | Error parsing metadescriptor |
| 283 | HIGH | Package descriptor downloading error |
| 285 | HIGH | Invalid download |
| 1134 | HIGH | Error inserting new file in quarantine |
| 1147 | HIGH | Error reading file content from quarantine |
| 1153 | HIGH | Error receiving file data, removing file from sanitized files' storage |
| 4720 | HIGH | Engine update failed |
| 4020 | HIGH | Migration failed |
All error and warning messages
| ID | Level | Message |
|---|---|---|
| 8 | ERROR | Error in Service, shutdown.. |
| 16 | WARNING | Error parsing protobuf message from agent |
| 26 | WARNING | Trying to send message to disconnected channel |
| 28 | WARNING | Timeout in channel, disconnecting |
| 97 | WARNING | Workflow block ended with exception |
| 130 | ERROR | Error in Service, shutdown.. |
| 149 | WARNING | Failed to gather OS information |
| 162 | WARNING | Failed to send scan requests |
| 181 | WARNING | Option response.body is not object or array |
| 218 | WARNING | Error getting engine definition info |
| 220 | WARNING | Error freeing engineVersion string |
| 221 | WARNING | Error freeing definitionVersion string |
| 222 | WARNING | Error freeing signCount string |
| 231 | ERROR | Error in engine |
| 252 | ERROR | Updating package state failed |
| 253 | ERROR | Updating package archive failed |
| 254 | ERROR | Check package updatable status failed |
| 255 | WARNING | Checking folder uniqueness failed |
| 256 | WARNING | Creating new package in database failed |
| 275 | WARNING | Can not send email with given options |
| 277 | ERROR | Error occurred sending email |
| 282 | ERROR | Error parsing metadescriptor |
| 283 | ERROR | Package descriptor downloading error |
| 285 | ERROR | Invalid download |
| 297 | WARNING | Option state is not valid type. |
| 303 | WARNING | Downloading package archive failed (size mismatch) |
| 304 | WARNING | Package archive hash mismatch |
| 305 | WARNING | Package archive file count mismatch |
| 306 | WARNING | Package file does not exist in archive |
| 307 | WARNING | Package archive uncompressed file size mismatch |
| 308 | WARNING | Package archive uncompressed file hash mismatch |
| 319 | WARNING | Downloading package archive failed (cannot open) |
| 320 | WARNING | Package archive uncompressed file hash mismatch |
| 321 | WARNING | Failed to install engine |
| 325 | WARNING | Failed to remove engine |
| 330 | WARNING | Error parsing uploaded package |
| 338 | WARNING | Failed to load engine |
| 341 | ERROR | Getting update package information failed |
| 342 | ERROR | Getting update package information failed |
| 343 | ERROR | Removing package failed |
| 355 | WARNING | Option user is invalid |
| 379 | WARNING | Query user by name request failed |
| 382 | WARNING | Query user by id request failed |
| 383 | WARNING | Query users request failed |
| 385 | WARNING | Query role request failed |
| 386 | WARNING | Query roles request failed |
| 425 | WARNING | Option state is not valid type. |
| 428 | ERROR | Check package was downloaded status failed |
| 459 | WARNING | Failed to install database |
| 465 | WARNING | Querying scan request failed |
| 474 | WARNING | Invalid package descriptor |
| 485 | WARNING | Error while downloading file |
| 486 | WARNING | SSL errors while downloading file |
| 495 | WARNING | File not found during validation |
| 496 | WARNING | File size mismatch during validation |
| 497 | WARNING | SSL error |
| 520 | WARNING | No Update Downloader service found |
| 541 | WARNING | Option type is invalid |
| 542 | WARNING | Option type is invalid |
| 543 | WARNING | Option type is invalid |
| 545 | WARNING | Option type is invalid |
| 547 | WARNING | Option type is invalid |
| 551 | ERROR | Unhandled internal exception occurred in a slot |
| 552 | ERROR | Unhandled system exception occurred in a slot |
| 553 | ERROR | Unhandled unknown exception occurred in a slot |
| 556 | WARNING | Redirect limit reached for download |
| 599 | WARNING | Error getting engine type |
| 602 | WARNING | Download failed because of stall |
| 611 | WARNING | File could not be removed |
| 613 | WARNING | Error during extracting package |
| 620 | ERROR | Exception caught when parsing packagedescriptor |
| 621 | WARNING | File could not be opened for writing |
| 624 | WARNING | File could not be opened for writing |
| 628 | WARNING | Hash could not be calculated |
| 641 | ERROR | Getting package state information failed |
| 642 | ERROR | Check package status failed |
| 652 | WARNING | License is invalid or not containing licensed_engines |
| 657 | WARNING | No activationKey received. |
| 658 | WARNING | Cannot convert activation option value to string. |
| 659 | WARNING | Activation error |
| 670 | WARNING | Package download failed |
| 678 | WARNING | This update file might already in filestore |
| 679 | WARNING | Error applying update |
| 802 | WARNING | Could not create path to save updates |
| 808 | WARNING | Engine package descriptor copy error |
| 809 | WARNING | Engine package archive copy error |
| 812 | WARNING | Database package descriptor copy error |
| 813 | WARNING | Database package archive copy error |
| 816 | WARNING | Error creating database package archive |
| 819 | WARNING | Error writing archive |
| 820 | WARNING | Error writing archive |
| 827 | WARNING | Can't read audit log items |
| 828 | WARNING | Can't write audit log item |
| 829 | WARNING | Can't read audit log items count |
| 833 | ERROR | Exception has been caught |
| 835 | WARNING | No update pool service found |
| 837 | WARNING | No update pool service found |
| 838 | ERROR | Download error occurred, removing downloaded package |
| 842 | WARNING | Engine package descriptor could not be written |
| 843 | WARNING | Legacy database package copy error |
| 844 | WARNING | Legacy database package creation error |
| 846 | ERROR | Error opening packagedescriptor to add license |
| 847 | ERROR | Error seeking end of packagedescriptor |
| 848 | ERROR | Error appending licenses to packagedescriptor |
| 852 | ERROR | Could not open cert file |
| 854 | WARNING | Legacy database wrapper is not found |
| 855 | WARNING | Database package descriptor could not be written |
| 858 | ERROR | Metadescriptor is violated, not parsing |
| 861 | ERROR | License information is not valid |
| 862 | WARNING | Can't create folder for new package |
| 892 | WARNING | Legacy database package exporting error |
| 931 | WARNING | Error occurred in request |
| 945 | ERROR | Getting update package information based on state failed |
| 948 | WARNING | Not enough storage to export packages |
| 949 | WARNING | Not enough storage to export packages |
| 950 | WARNING | Not enough storage to export packages |
| 981 | WARNING | Deactivation error |
| 995 | WARNING | No activation key found, config is malformed |
| 996 | WARNING | No previous deployment id found, config is malformed |
| 997 | WARNING | Cannot convert activation option value to string. |
| 998 | WARNING | Error occurred during automatic reactivation |
| 999 | ERROR | Activation data cannot be stored |
| 1002 | WARNING | Activation error, see error code |
| 1003 | ERROR | Error during activating the product |
| 1009 | WARNING | Network error while hash lookup |
| 1010 | WARNING | Invalid response from server |
| 1017 | WARNING | Disabling all request to MD.com |
| 1019 | WARNING | Timed out request count reached maximum |
| 1030 | WARNING | Removing invalid update folder |
| 1036 | WARNING | Error during scan process |
| 1037 | WARNING | Error getting engine capabilities |
| 1042 | ERROR | Invalid descriptor found when generating engine info |
| 1043 | ERROR | Error opening update archive |
| 1055 | WARNING | Failed to install custom engine step |
| 1064 | WARNING | Issue occurred while handling local file |
| 1068 | WARNING | Error applying update from pickup folder |
| 1081 | ERROR | Error creating automatic pickup folder |
| 1100 | ERROR | Failing package failed |
| 1113 | WARNING | Workflow block ended with REST exception |
| 1134 | ERROR | Error inserting new file in quarantine |
| 1135 | ERROR | Error getting file to remove |
| 1136 | WARNING | No file with given id to remove |
| 1141 | WARNING | Warning, could not remove file |
| 1142 | ERROR | Error finalizing file |
| 1144 | ERROR | Error checking if file with id is present |
| 1147 | ERROR | Error reading file content from quarantine |
| 1148 | WARNING | Downloading from quarantine aborted |
| 1153 | ERROR | Error receiving file data, removing file from sanitized files' storage |
| 1154 | ERROR | Given path is not absolute |
| 1155 | ERROR | Could not create directory |
| 1156 | ERROR | Given directory is not writable |
| 1157 | ERROR | The file's owner is not specified to add content to it |
| 1158 | ERROR | The file's ID is not specified to add content to it |
| 1159 | ERROR | The file's ID is not long enough to add content to it |
| 1160 | ERROR | Could not create subdirectory |
| 1161 | ERROR | Could not create subdirectory |
| 1163 | ERROR | Could not open file |
| 1164 | ERROR | An error occurred while writing the file |
| 1165 | WARNING | The file's ID is not specified to remove it |
| 1166 | WARNING | There is no such file with the given ID to remove it |
| 1167 | WARNING | Couldn't remove file from the file system |
| 1168 | WARNING | ID or owner is empty for finalizing file |
| 1169 | WARNING | There is no such file with the given ID for the given owner |
| 1173 | WARNING | Could not request file |
| 1176 | WARNING | Error receiving file |
| 1177 | ERROR | Error opening salt file |
| 1178 | ERROR | Error reading salt file |
| 1179 | ERROR | Error creating salt file |
| 1180 | ERROR | Error writing salt file |
| 1182 | ERROR | Error adding new file to quarantine |
| 1183 | ERROR | Can't find quarantined file |
| 1184 | WARNING | File was still open when started reading from another |
| 1185 | ERROR | Can't open quarantined file |
| 1186 | ERROR | Error adding data to quarantined file |
| 1188 | ERROR | Error finalizing file |
| 1191 | ERROR | Error removing file from quarantine storage |
| 1192 | ERROR | Error removing file from quarantine |
| 1193 | ERROR | Error acquiring quarantined files |
| 1196 | WARNING | Query user by apikey request failed |
| 1198 | ERROR | Invalid value found when parsing disabled times configuration |
| 1201 | ERROR | Error occurred while exporting packages |
| 1204 | ERROR | Can't create metadescriptor for exported packages |
| 1220 | WARNING | Certificate chain for the ssl error |
| 1221 | WARNING | Certificate chain item |
| 1226 | WARNING | No result received. |
| 1227 | ERROR | Check package status failed |
| 1230 | WARNING | Error getting supported file types |
| 1231 | WARNING | Error freeing supportedFileTypes string |
| 1232 | WARNING | Error getting supported file types |
| 1233 | WARNING | Error freeing supportedFileTypes string |
| 1234 | WARNING | Error during conversion process |
| 1252 | WARNING | Warning, could not remove file |
| 1253 | WARNING | Error finalizing file |
| 1254 | WARNING | Error getting sanitized files |
| 1258 | WARNING | Error doing cleanup in sanitized storage |
| 1266 | ERROR | Error adding new file to sanitized storage |
| 1267 | ERROR | Can't find sanitized file |
| 1268 | WARNING | File was still open when started reading from another |
| 1269 | ERROR | Can't open sanitized file |
| 1270 | ERROR | Error adding data to sanitized file |
| 1272 | ERROR | Error finalizing file |
| 1277 | ERROR | Error acquiring sanitized files |
| 1284 | WARNING | Enabled template error in SanitizeBlock |
| 1285 | WARNING | Convert template error in SanitizeBlock |
| 1287 | WARNING | Can't find engine to scan |
| 1290 | ERROR | Error occurred adding file to sanitized storage |
| 1291 | ERROR | Error adding file data to sanitized storage |
| 1295 | ERROR | Error occurred adding file to sanitized storage |
| 1603 | ERROR | Disabling engine failed |
| 1604 | ERROR | Filestore is unreachable, could not apply update |
| 1605 | WARNING | Update upload could not be finished |
| 1606 | WARNING | Update upload could not be finalized |
| 1607 | ERROR | Unable to read schema from path |
| 1608 | ERROR | Unable to parse schema as JSON |
| 1609 | ERROR | Invalid JSON provided for schema |
| 1677 | ERROR | Unable to read default value from path |
| 1678 | ERROR | Unable to parse default value as JSON |
| 1679 | ERROR | Invalid JSON provided for default value |
| 1702 | ERROR | Unable to load default configuration |
| 1703 | ERROR | Unable to save default configuration |
| 1704 | ERROR | Unable to parse default value as JSON |
| 1705 | ERROR | Invalid JSON provided for default value |
| 1706 | ERROR | Unable to load configuration, revert to previous one |
| 1711 | ERROR | Message sending failed |
| 1741 | WARNING | Can't add local file |
| 1742 | WARNING | Data id empty or not set |
| 1777 | ERROR | Unable to save new configuration |
| 1785 | WARNING | Removing folder failed |
| 1787 | WARNING | Removing update folder failed |
| 1792 | WARNING | Removing package folder failed |
| 1793 | WARNING | Removing database folder failed |
| 1794 | WARNING | Removing folder failed |
| 1795 | WARNING | Removing folder failed |
| 1798 | WARNING | Removing download folder failed |
| 1825 | WARNING | Query rights of role request failed |
| 1828 | WARNING | Invalid username or password |
| 1833 | WARNING | User has been suspended |
| 1835 | WARNING | User could not be inserted |
| 1836 | ERROR | Updating engine configuration failed |
| 1850 | ERROR | Could not create default Local user directory |
| 1855 | WARNING | Query user directories request failed from database |
| 1859 | WARNING | Validate user request failed |
| 1861 | WARNING | Validate user request failed. Missing data |
| 1862 | WARNING | Can not query user by name |
| 1869 | ERROR | No workflow available for internal event. |
| 1870 | ERROR | No workflow available for REST request. |
| 1871 | ERROR | No workflow found to handle invalid requests |
| 1883 | ERROR | Failed to delete users of user directory |
| 1911 | WARNING | No root CA certificates found on WIN platform. LDAP SSL/TSL connections will not work |
| 1994 | WARNING | Content length mismatch: |
| 2035 | WARNING | Invalid archive sanitization option found |
| 2050 | WARNING | Error freeing compressionSupport string |
| 2090 | WARNING | Can not query users by directory |
| 2091 | WARNING | Query user by name request failed |
| 2095 | WARNING | Failed to send external scan requests |
| 2102 | WARNING | Failed to send external action requests |
| 2107 | WARNING | No origin set for request |
| 2194 | ERROR | Removing invalid update package |
| 2337 | WARNING | Both file_path header and body data are present in request, declining |
| 2354 | ERROR | Error updating file |
| 2357 | ERROR | Error checking if file with data_id is present |
| 2360 | ERROR | Error updating quarantined files |
| 2361 | ERROR | Error acquiring quarantined files |
| 2382 | WARNING | Batch's rule not match requested one |
| 2384 | WARNING | ScanDb insert batch error |
| 2388 | WARNING | Getting scan batch failed |
| 2424 | WARNING | JobObject creation failed |
| 2425 | WARNING | SetInformationJobObject failed |
| 2426 | WARNING | AssignProcessToObject failed |
| 2484 | WARNING | Error reading cert |
| 2485 | WARNING | Error initializing signature generator |
| 2486 | WARNING | Error generating signature |
| 2487 | WARNING | Error generating signature |
| 2532 | WARNING | Unregistered file found in sanitized storage, removing it |
| 2555 | ERROR | Unable to save updated configuration |
| 2646 | WARNING | Could not delete records |
| 2651 | WARNING | Cannot find file in FinalizeScanResultBlock |
| 2652 | WARNING | Given dataid has not been found. |
| 2653 | WARNING | Given scan is already finished. Cancel is not allowed. |
| 2654 | WARNING | Query users request failed |
| 2737 | ERROR | Could not create System Local user directory |
| 2793 | WARNING | Error during file type process |
| 2892 | ERROR | Insufficient memory, terminating |
| 2895 | ERROR | The DN of group has changed in remote directory service. Group is considered invalid |
| 2897 | ERROR | Can't cache user. Already exists in DB |
| 2905 | WARNING | Can not open file for writing |
| 2906 | WARNING | Can not write data to file |
| 2910 | WARNING | Invalid certificate name, not enabling HTTPS |
| 3044 | ERROR | Updating engine schema failed |
| 3045 | WARNING | Creating configuration for engine failed |
| 3048 | WARNING | Configuration sent for invalid engine |
| 3049 | WARNING | Trying to set schema based configuration for non schema based engine |
| 3050 | WARNING | Trying to set legacy configuration for schema based engine |
| 3051 | WARNING | Invalid legacy engine configuration |
| 3052 | WARNING | Invalid engine configuration |
| 3053 | WARNING | Configuration sent is not valid for schema |
| 3115 | WARNING | Channel possibly disconnected |
| 3116 | WARNING | Read no data, channel possibly disconnected |
| 3121 | WARNING | Error getting Proactive DLP preferences |
| 3122 | WARNING | Error freeing prefSchema string |
| 3123 | WARNING | Error freeing prefDefault string |
| 3124 | WARNING | Error during Proactive DLP scan process |
| 3170 | WARNING | Error during conversion process |
| 3185 | ERROR | Error reading file content from quarantine |
| 3188 | ERROR | Received hash value mismatch from local hash value |
| 3197 | ERROR | Error linking sandbox process to item |
| 3257 | WARNING | Error occurred while generating yara package |
| 3259 | WARNING | Can not start generating package. The process is already running. |
| 3260 | WARNING | Can not start generating package. The process is already running. |
| 3261 | WARNING | Can not continue generating package. The process does not exists. |
| 3264 | WARNING | Unknown source type |
| 3267 | WARNING | Error extracting file from archive: |
| 3268 | WARNING | Error opening http source file: not an archive |
| 3269 | WARNING | Error opening package descriptor file |
| 3270 | WARNING | Error during yara scan process |
| 3274 | ERROR | No YARA engine found on node |
| 3275 | WARNING | No result received. |
| 3276 | WARNING | Can not get sources from database |
| 3277 | WARNING | Can not get issues from database |
| 3288 | ERROR | The expiration field is present but not a proper date |
| 3289 | WARNING | License is expired |
| 3291 | ERROR | The extended_expiration field is present but not a timestamp |
| 3326 | ERROR | Unexpected event received |
| 3329 | WARNING | Error during cloud process |
| 3338 | WARNING | Error inserting new cloud request |
| 3346 | WARNING | Error updating cloud request state |
| 3347 | WARNING | Error finishing cloud request |
| 3349 | WARNING | Error updating request's rule |
| 3350 | WARNING | Error querying cloud request |
| 3352 | WARNING | Error inserting new cloud details |
| 3357 | WARNING | Cloud request has no cloud instances running, finishing |
| 3358 | WARNING | No node found to update cloud requests |
| 3359 | WARNING | Failed to send cloud requests |
| 3360 | WARNING | Cloud result is missing or invalid |
| 3363 | WARNING | Failed to send cloud requests |
| 3365 | WARNING | No appropriate cloud engine found in engine set |
| 3367 | WARNING | Request cloud failed |
| 3368 | WARNING | Cloud result is invalid or empty, or an error occured |
| 3370 | ERROR | Failed to initialize the product with config file |
| 3373 | ERROR | Ignition file processing failed |
| 3378 | WARNING | Failed to finish welcome wizard |
| 3379 | WARNING | Welcome wizard user not found |
| 3380 | WARNING | Failed to remove welcome wizard user |
| 3414 | ERROR | Checking package pinned state has failed |
| 3415 | ERROR | Set engine pinned state has failed |
| 3461 | WARNING | Error getting compresssion supported file types |
| 3500 | ERROR | Error validating user. Current server time is wrong |
| 3501 | WARNING | User validation error: Missing token data |
| 3502 | WARNING | User validation error: Token data has expired |
| 3503 | ERROR | Failed to remove reset password token from database |
| 3506 | WARNING | Cannot validate user |
| 3507 | WARNING | Non-local users are not allowed to login by token |
| 3508 | WARNING | Validate user request failed |
| 3510 | ERROR | Update password fail |
| 3515 | WARNING | Can not send email with given options |
| 3517 | ERROR | Error occurred sending email |
| 3519 | WARNING | Invalid login token |
| 3523 | WARNING | Cannot login mail server with given options |
| 3524 | WARNING | Cannot connect mail server with given options |
| 3525 | WARNING | An error occured when closing connection to mail server |
| 3534 | ERROR | Can't find watermarked file |
| 3535 | WARNING | File was still open when started reading from another |
| 3536 | ERROR | Can't open watermarked file |
| 3537 | ERROR | Error adding data to dlp file |
| 3539 | ERROR | Error finalizing file |
| 3541 | ERROR | Error occurred adding file to dlp storage |
| 3553 | WARNING | Error inserting new file in dlp db |
| 3554 | WARNING | Error getting file to remove |
| 3555 | WARNING | No file with given data id to remove |
| 3559 | WARNING | Warning, could not remove file |
| 3561 | WARNING | Error finalizing file |
| 3567 | WARNING | Error doing cleanup in dlp storage |
| 3571 | ERROR | Error occurred adding file to dlp storage |
| 3572 | ERROR | Error adding file data to dlp storage |
| 3573 | ERROR | Error receiving file data, removing file from dlp files' storage |
| 3575 | WARNING | Error getting supported file types |
| 3576 | WARNING | Error freeing supportedFileTypes string |
| 3580 | ERROR | Error adding new watermarked file to dlp storage |
| 3677 | WARNING | Unregistered file found in watermark storage, removing it |
| 3678 | WARNING | Null metadata |
| 3679 | WARNING | Invalid format metadata |
| 3680 | WARNING | Error at parsing metadata |
| 3681 | WARNING | Invalid format metadata |
| 3688 | WARNING | Cannot remove session id |
| 3693 | WARNING | Error getting extraction supported file types |
| 3694 | WARNING | Error freeing extractionSupport string |
| 3736 | ERROR | Failed to get version of preference schema |
| 3738 | ERROR | Failed to get converted preference schema |
| 3756 | WARNING | Error in response while hash lookup |
| 3774 | WARNING | Client disconnected, the data has not been transferred successfully |
| 3775 | WARNING | Client disconnected, the data has not been transferred successfully |
| 3780 | WARNING | Unregistered file found in quarantine storage, removing it |
| 3807 | ERROR | Failed to revert update url to default |
| 3809 | WARNING | DownloadHandler: Re-generate download ID |
| 3811 | WARNING | DownloadHandler: Clean up outdated download IDs |
| 3827 | WARNING | User roles validation: Service Registry is not initialized |
| 3828 | WARNING | User roles validation: RoleFeature is not configured |
| 3835 | ERROR | Getting package information failed |
| 3845 | WARNING | Failed to rotate nginx log, cannot find new name for rotated log |
| 3847 | WARNING | Failed to rotate nginx log, failed to rename |
| 3850 | WARNING | Failed to rotate nginx log, failed to reopen log |
| 3854 | WARNING | Failed to compress rotated log |
| 3863 | WARNING | Couldn't remove file from the file system |
| 3870 | ERROR | Error removing file from sanitized storage |
| 3871 | ERROR | Error removing file from sanitized storage |
| 3925 | WARNING | Unknown webhook reply |
| 3926 | WARNING | Webhook response failed |
| 3934 | WARNING | Directory not supported |
| 3955 | WARNING | Failed to invoke extension |
| 3958 | WARNING | Failed to login with SSO enabled |
| 3959 | WARNING | Invalid user directory type |
| 3996 | WARNING | File upload rejected due to insufficient disk space |
| 4003 | ERROR | Querying configuration failed |
| 4005 | ERROR | Inserting configuration failed |
| 4006 | ERROR | Inserting history failed |
| 4007 | WARNING | Querying history failed |
| 4008 | ERROR | Deleting history failed |
| 4009 | ERROR | Upgrade failed. Cannot create log directory |
| 4022 | WARNING | Failed to add new user directory to database |
| 4023 | WARNING | Failed to delete userdirectory from database |
| 4024 | WARNING | Failed to update userdirectory from database |
| 4025 | WARNING | Query user directory by ID request failed from database |
| 4026 | WARNING | Query user directory by name failed from database |
| 4027 | WARNING | Query active sso directory failed from database |
| 4031 | WARNING | Could not remove physical quanratine path |
| 4033 | WARNING | Could not delete all records |
| 4034 | WARNING | Failed to delete records |
| 4044 | ERROR | Failed to insert new request |
| 4045 | ERROR | Failed to insert multiple scan results. |
| 4046 | ERROR | Failed to clean incompleted requests |
| 4049 | WARNING | Could not finalize scan requests |
| 4050 | ERROR | Failed to insert new batch |
| 4055 | ERROR | Failed to get total requests |
| 4057 | WARNING | Could not delete all records |
| 4058 | WARNING | Failed to delete records |
| 4062 | WARNING | Could not delete records |
| 4066 | WARNING | Failed to cleanup in progress files |
| 4081 | ERROR | Error removing file from sanitized storage |
| 4082 | ERROR | Error removing file from sanitized storage |
| 4084 | ERROR | Postgres issue |
| 4089 | WARNING | Warning, could not remove dlp file when cleanup |
| 4093 | WARNING | Warning, could not remove sanitized file when cleanup |
| 4096 | WARNING | Failed to delete userdirectory from database |
| 4097 | ERROR | Updating package state failed |
| 4098 | ERROR | Failed get engine by state |
| 4099 | ERROR | Failed to get engine configuration |
| 4100 | ERROR | Get engine schema failed |
| 4101 | WARNING | Query user by name under directory request failed |
| 4102 | WARNING | Insert baseconfig failed from database |
| 4104 | WARNING | Update baseconfig failed from database |
| 4106 | WARNING | Fetch baseconfig failed from database |
| 4114 | ERROR | Failed to run set schema version |
| 4128 | ERROR | Failed to update scan request |
| 4129 | WARNING | Cancel download failed |
| 4134 | WARNING | Both filepath and downloadfrom header present in request, declining |
| 4135 | WARNING | Both downloadfrom header and body data present in request, declining |
| 4136 | WARNING | Given download url is invalid |
| 4137 | WARNING | Given download url not start with http:// or https:// |
| 4138 | WARNING | Redirect link detected |
| 4139 | WARNING | Failed to send HEAD request to download url |
| 4140 | WARNING | File name is not obtainable from download url |
| 4141 | WARNING | Content length is not obtainable by HEAD request to download url |
| 4142 | WARNING | File size exceeded the configured maximum DOWNLOAD size |
| 4143 | WARNING | File size exceeded the configured maximum size |
| 4144 | WARNING | Content-Length header from download url is zero |
| 4148 | WARNING | Send response to client failed |
| 4150 | ERROR | Failed to create unique temporary file |
| 4151 | ERROR | Failed to create download resource |
| 4152 | ERROR | Failed to insert scan request |
| 4153 | WARNING | Invalid downloading progress. Cannot update |
| 4154 | WARNING | Failed to update download progress. Cannot find cached scan request |
| 4155 | WARNING | Update scan request failed. Cannot find cached scan request |
| 4157 | WARNING | Failed to write downloaded data |
| 4159 | WARNING | Redirect limit reached for download |
| 4161 | WARNING | Download failed because of stall |
| 4162 | WARNING | BaseDownloader: Error occurred in request |
| 4164 | WARNING | BaseDownloader: File download process reached timeout |
| 4166 | WARNING | Error while downloading file |
| 4168 | WARNING | SSL errors while downloading file |
| 4169 | WARNING | Certificate chain for the ssl error |
| 4170 | WARNING | Certificate chain item |
| 4171 | WARNING | SSL error |
| 4174 | WARNING | SSL/TLS failed |
| 4185 | ERROR | Failed to open logo pdf file to read |
| 4186 | WARNING | Scan request not found |
| 4187 | ERROR | Migration failed. Cannot create log directory |
| 4198 | WARNING | Migration log not found |
| 4199 | WARNING | Error get file |
| 4200 | WARNING | Error get file by requestId |
| 4201 | WARNING | Error check file exist |
| 4202 | ERROR | Error get quarantine file count |
| 4203 | ERROR | Error get quarantine file |
| 4204 | WARNING | Failed to update user state |
| 4205 | WARNING | Can not insert sources from database |
| 4206 | WARNING | Can not update sources from database |
| 4207 | WARNING | Can not remove sources from database |
| 4208 | WARNING | Can not update time from database |
| 4209 | WARNING | Can not set issues from database |
| 4210 | WARNING | Can not reset issues from database |
| 4211 | WARNING | Query role request failed |
| 4212 | WARNING | Insert/update admin role failed |
| 4213 | WARNING | Get role request failed |
| 4214 | WARNING | Insert role failed |
| 4215 | WARNING | Error adding file |
| 4216 | WARNING | Error check sanitize database exist |
| 4217 | WARNING | Error get sanitize database by requestid |
| 4218 | WARNING | Error remove sanitize database by requestid |
| 4220 | ERROR | Failed to link extracted |
| 4222 | ERROR | Failed to link to batch |
| 4223 | ERROR | Failed to close batch |
| 4224 | ERROR | Failed to get verdict |
| 4225 | ERROR | Failed to get extracted number |
| 4230 | ERROR | Failed to get origin |
| 4231 | ERROR | Failed to get results |
| 4234 | ERROR | Failed to update callback status |
| 4236 | ERROR | Failed to insert callback url |
| 4237 | ERROR | Failed to get request by dataid |
| 4241 | ERROR | Failed to get requests |
| 4242 | ERROR | Failed to count requests |
| 4244 | ERROR | Failed to get batch count |
| 4245 | ERROR | Failed to get inprogress batches |
| 4283 | ERROR | Error when deleting from engine_configurations |
| 4290 | WARNING | Content length not obtainable from download url. |
| 4291 | WARNING | Error checking signature |
| 4292 | WARNING | Error checking file_id |
| 4293 | WARNING | Failed to update request after download. Cannot find cached scan request |
| 4295 | WARNING | Database error: get all batched requests |
| 4296 | ERROR | Payload is empty |
| 4306 | WARNING | Error doing cleanup in dlp database |
| 4308 | ERROR | Error linking cloud process to item |
| 4311 | WARNING | Error doing cleanup in sanitized database |
| 4320 | ERROR | Not found file id in cache quarantine |
| 4324 | ERROR | Not found file id in cache quarantine |
| 4325 | WARNING | Could not get file ids that are not submitted to cloud |
| 4328 | WARNING | Error doing cleanup in quarantine database |
| 4333 | WARNING | Key is not existed |
| 4335 | ERROR | Payload is empty |
| 4336 | ERROR | New config is empty |
| 4338 | WARNING | Error getting CDR preferences |
| 4339 | WARNING | Error freeing prefSchema string |
| 4340 | WARNING | Error freeing prefDefault string |
| 4342 | WARNING | Can not delete secret from database |
| 4344 | WARNING | Removing download folder failed |
| 4345 | ERROR | Getting all AVs name failed |
| 4346 | ERROR | Failed to get rule list |
| 4347 | ERROR | Failed to fetch top file type |
| 4348 | ERROR | Failed to get total dlp hits |
| 4349 | ERROR | Failed to get total cdr actions |
| 4350 | ERROR | Failed to get total vulnerabilities |
| 4351 | ERROR | Failed to get total blocked/allowed |
| 4352 | ERROR | Failed to get total scanned |
| 4353 | ERROR | Failed to get ranged dlp hit |
| 4354 | ERROR | Failed to get ranged converted count |
| 4355 | ERROR | Failed to get ranged verdict count |
| 4356 | ERROR | Failed to get ranged verdict count |
| 4357 | ERROR | Failed to get ranged allowed converted count |
| 4358 | ERROR | Failed to get ranged vulnerability count |
| 4359 | ERROR | Failed to get ranged batch |
| 4361 | WARNING | Fetch baseconfig failed from database |
| 4363 | ERROR | Payload is empty |
| 4365 | WARNING | Query shared secret failed from database |
| 4367 | WARNING | Set shared secret failed |
| 4368 | WARNING | Delete a row from shared secret failed |
| 4369 | WARNING | Query failed from database |
| 4370 | WARNING | Secret cert is empty |
| 4371 | WARNING | Key is not existed |
| 4373 | WARNING | Could not get core configloader |
| 4375 | WARNING | Could not delete all records |
| 4384 | ERROR | Failed to update new CDR file types config |
| 4386 | ERROR | Failed to receive result after sending task to handle scan preferences |
| 4387 | ERROR | Failed to convert scan preferences |
| 4403 | ERROR | You are trying to perform action on quarantine item which does not belong to this instance |
| 4404 | ERROR | Failed to get instances |
| 4405 | ERROR | Failed to insert new cached scan request |
| 4406 | ERROR | Failed to update cached scan request |
| 4407 | ERROR | Failed to update cached scan request on file downloaded |
| 4408 | ERROR | Failed to update filetype on cached scan request |
| 4409 | ERROR | Failed to update sanitization details on cached scan request |
| 4410 | ERROR | Failed to update dlp details on cached scan request |
| 4411 | ERROR | Failed to update av engine count on cached scan request |
| 4412 | ERROR | Failed to update cached parent data Id |
| 4413 | ERROR | Failed to get cached request |
| 4414 | ERROR | Failed to remove cached scan requests |
| 4415 | ERROR | Failed to set cached latest process name |
| 4416 | ERROR | Failed to increase cached extracted number |
| 4417 | ERROR | Failed to update cached download progress |
| 4419 | ERROR | Failed to clean cached requests |
| 4420 | ERROR | Failed to clean cached scan results |
| 4421 | ERROR | Failed to clean cached estimate size |
| 4422 | ERROR | Failed to delete estimated extraction size |
| 4423 | ERROR | Failed to delete cached scan results |
| 4424 | ERROR | Failed to get estimated extraction size |
| 4425 | ERROR | Failed to insert estimated extraction size |
| 4426 | ERROR | Failed to update current size |
| 4428 | ERROR | Failed to get data_id from request_id |
| 4429 | ERROR | Failed to get cached results |
| 4430 | ERROR | Failed to get results |
| 4431 | ERROR | Failed to update cached callback status |
| 4432 | ERROR | Failed to update callback retry count |
| 4433 | ERROR | Failed to get tcallback retry |
| 4434 | ERROR | Failed to get incompleteted callback files |
| 4435 | ERROR | Failed to get incompleteted callback batches |
| 4436 | ERROR | Failed to get incompleteted callback file requests |
| 4437 | ERROR | Failed to get incompleteted callback batch requests |
| 4438 | ERROR | Failed to get request by request id |
| 4439 | ERROR | Failed to get request by hash |
| 4440 | ERROR | Failed to get batched requests |
| 4441 | ERROR | Failed to get last threat |
| 4444 | WARNING | Could not finalize extracted requests |
| 4446 | WARNING | No result from row |
| 4447 | WARNING | Failed to parse scan result from database |
| 4448 | ERROR | Failed to get parent request |
| 4450 | ERROR | Failed to update number of direct children |
| 4451 | ERROR | Failed to get scan request |
| 4452 | ERROR | Failed to get parent request data id |
| 4454 | WARNING | Verify password failed |
| 4455 | WARNING | Postgres service is not running |
| 4456 | WARNING | Query failed from database |
| 4458 | WARNING | Verify PIN code failed |
| 4459 | WARNING | Postgres service is not running |
| 4460 | WARNING | PIN code is invalid |
| 4462 | WARNING | Invalid / missing pin code |
| 4463 | WARNING | Invalid / missing pin code |
| 4475 | WARNING | Synchronous scan: can't cancel scan request when client disconnected |
| 4476 | WARNING | Synchronous scan: Cannot reply the message |
| 4480 | WARNING | Option response.body is not object or array |
| 4491 | WARNING | No result received. |
| 4492 | WARNING | Failed to calculate hash for file generated by dlp |
| 4495 | WARNING | ImporterBlock: Could not write to file |
| 4496 | WARNING | ImporterBlock: upload could not be finished or empty body |
| 4503 | WARNING | ImporterBlock: File could not be removed |
| 4505 | WARNING | ImporterBlock: Error during extracting package |
| 4513 | WARNING | Error creating exported config archive |
| 4516 | WARNING | Error writing archive |
| 4517 | WARNING | Error writing archive |
| 4520 | ERROR | Can't open sanitized file |
| 4521 | ERROR | Get all webhook certificates failed |
| 4522 | ERROR | Get webhook certificate by id failed |
| 4523 | ERROR | Insert new webhook certificate failed |
| 4524 | ERROR | Delete webhook certificate by id failed |
| 4525 | ERROR | Generate RSA key pair failed. |
| 4526 | ERROR | Get public key by id failed |
| 4527 | ERROR | Can't encrypt with asymmetric key |
| 4528 | ERROR | Can't find asymmetric key for encryption |
| 4529 | ERROR | Failed to read private key |
| 4530 | ERROR | Failed to encrypt data |
| 4531 | ERROR | Payload is empty |
| 4534 | WARNING | Failed to reload engine |
| 4537 | WARNING | Compression has got error |
| 4540 | ERROR | Error finalizing file |
| 4542 | WARNING | No engine found for get password task |
| 4543 | WARNING | Failed to close file |
| 4544 | WARNING | No appropriate engine found on core |
| 4545 | ERROR | Failed to update User's DN |
| 4549 | WARNING | Engine process shut down |
| 4552 | WARNING | Failed when testing database |
| 4554 | WARNING | Verify license activation error, see error code |
| 4555 | ERROR | Failed to get total dlp details |
| 4556 | ERROR | Failed to get total file blocked |
| 4557 | ERROR | Failed to get active performance info |
| 4558 | ERROR | Failed to get metascan details |
| 4559 | ERROR | Failed to get ranged submitted |
| 4560 | ERROR | Failed to get total vulnerability assesment |
| 4561 | ERROR | Failed to get engine processing time |
| 4571 | WARNING | Failed to decrease file_id reference counter |
| 4572 | WARNING | No engine found for compress task |
| 4573 | WARNING | Failed to compress file list to archive |
| 4575 | WARNING | Failed to calculate hash for file |
| 4578 | WARNING | No engine found for encrypt back task |
| 4579 | WARNING | Failed to encrypt file |
| 4581 | WARNING | Failed to calculate hash for file |
| 4589 | WARNING | Cannot clear session id |
| 4592 | WARNING | Calculator hash failed |
| 4595 | WARNING | Failed to decrease file_id reference counter |
| 4599 | WARNING | Failed when testing engine |
| 4600 | ERROR | Failed to create enginelogs folder |
| 4603 | ERROR | Invalid skip type found when adding hashes to hash_list skip-by-hash. Skip type must be blacklist|whitelist|skip |
| 4604 | ERROR | Found skip type contains no hash when adding hashes to hash_list skip-by-hash |
| 4607 | ERROR | Failed to remove hash from skip list. Input data is not a list |
| 4608 | ERROR | Failed to remove hash from skip list. Hash list is empty |
| 4609 | ERROR | Failed to remove hash from skip list. Invalid hash |
| 4613 | WARNING | Engine preferences schema is invalid JSON |
| 4614 | WARNING | Engine preference default is invalid JSON |
| 4615 | WARNING | Invalid engine preferences found |
| 4616 | WARNING | Failed to external scan |
| 4618 | WARNING | Not enough free space to extract archive |
| 4619 | ERROR | Could not open archive |
| 4621 | ERROR | Could not extract archive |
| 4629 | WARNING | The Backup License is either empty, invalid or does not contain the required licensed_engines |
| 4631 | WARNING | The Backup License is either empty, invalid or does not contain the required licensed_engines |
| 4637 | WARNING | Cannot import config |
| 4638 | WARNING | Error when executing the function |
| 4639 | WARNING | Cannot export config |
| 4641 | WARNING | Failed to send scan requests |
| 4654 | WARNING | No engine found for stop task |
| 4655 | WARNING | Failed to close file |
| 4656 | WARNING | Failed to destroy resouce file |
| 4663 | WARNING | Missing username |
| 4665 | WARNING | Cannot clear session id |
| 4666 | WARNING | Can not modify user |
| 4667 | WARNING | No engine found for open task |
| 4668 | WARNING | Failed to open file |
| 4671 | WARNING | Failed to handle open task |
| 4673 | WARNING | No engine found for next task |
| 4674 | WARNING | Failed to get next file |
| 4677 | WARNING | Failed to calculate hash for child file of archive |
| 4678 | WARNING | Failed to handle next task |
| 4679 | WARNING | No result received |
| 4680 | WARNING | Failed to calculate hash for file generated by ds |
| 4681 | WARNING | Backup license error |
| 4690 | WARNING | No activation key found, config is malformed |
| 4692 | WARNING | Error occurred during automatic verification |
| 4693 | ERROR | Activation data cannot be cleared |
| 4694 | ERROR | License data cannot be cleared |
| 4695 | WARNING | Deactivate Core due to license expired/invalid |
| 4697 | ERROR | Could not set engine package's status |
| 4698 | ERROR | Could not set database package's status |
| 4699 | ERROR | Invalid package_type to set package's status |
| 4700 | WARNING | Error while send request file type |
| 4701 | WARNING | No result received. |
| 4704 | WARNING | Invalid Json data. Parsing failure |
| 4706 | ERROR | Failed to update sanitized callback status |
| 4707 | ERROR | Failed to update cached sanitized callback status |
| 4708 | ERROR | Failed to update cached sanitized callback retry |
| 4709 | ERROR | Failed to update sanitized callback retry count |
| 4710 | ERROR | Failed to get incompleteted sanitized callbacks |
| 4717 | WARNING | Failed to get file info |
| 4720 | WARNING | Engine update failed |
| 4721 | ERROR | Failed to get quarantine file info |
| 4722 | ERROR | Failed to get resource chunk |
| 4723 | ERROR | Error adding file data to quarantine |
| 4724 | ERROR | Error finalize file to quarantine |
| 4725 | WARNING | Can not set secret to database |
| 4726 | WARNING | Failed to setup module log callback |
| 4729 | WARNING | Store data chunk for disk issuse |
| 4730 | WARNING | Close resource failed |
| 4731 | ERROR | Error occurred after data was transferred, before hashes arrived |
| 4732 | WARNING | Failed while booking omsekm event |
| 4740 | WARNING | Parsing metadescriptor unsuccessfully |
| 4745 | WARNING | Engine process shut down while restarting |
| 4747 | WARNING | Failed to restart engine process |
| 4750 | WARNING | Engine communication timed out while restarting |
| 4752 | WARNING | Parsing metadescriptor unsuccessfully |
| 4757 | WARNING | Parsing metadescriptor unsuccessfully |
| 4760 | ERROR | Error reading local sanitized file content |
| 4761 | WARNING | Downloading sanitized file aborted |
| 4762 | ERROR | Error reading local watermarked file content |
| 4763 | WARNING | Downloading watermarked file aborted |
| 4765 | WARNING | Key is not existed |
| 4767 | WARNING | Can not set secret to database |
| 4800 | WARNING | Can't remove recent audit log items |
| 4805 | ERROR | Unable to save backup configuration |
| 4814 | WARNING | Error getting engine type |
| 4815 | ERROR | Failed to remove resource folder when renewing |
| 4816 | ERROR | Failed to create resource folder |
| 4817 | WARNING | Failed to remove resource folder when tearing down |
| 4819 | WARNING | Cannot delete downloaded resource |
| 4824 | WARNING | Failed to remove user apikey |
| 4825 | WARNING | Can't add download file |
| 4827 | WARNING | Could not get blocked extracted files of a request |
| 4828 | WARNING | Error getting file name by request ID |
| 4829 | WARNING | Could not get file name by request ID |
| 4830 | WARNING | Error getting brief info of files |
| 4831 | WARNING | Could not get brief info of files |
| 4832 | WARNING | Could not clean up warehouse database |
| 4833 | ERROR | Failed to get top vendor per hour |
| 4834 | ERROR | Enabling engine failed |
| 4835 | ERROR | Getting update package information failed |
| 4836 | ERROR | Getting update package information failed |
| 4837 | WARNING | Failed to get old folder from downloaded time |
| 4838 | WARNING | Removing download folder failed |
| 4840 | WARNING | Could not clean up warehouse database |
| 4841 | WARNING | Failed to retrieve blocked leaf files. Scan request not found or invalid |
| 4842 | ERROR | Failed to retrieve blocked leaf files from database |
| 4843 | WARNING | Query couting number in a role request failed |
| 4850 | ERROR | Could not update core license for engines |
| 4853 | WARNING | Resource path is not found |
| 4854 | WARNING | Failed to parse digital signature |
| 4855 | WARNING | Failed to get signer info |
| 4864 | WARNING | Engine dependency checking failed |
| 4872 | WARNING | Failed to calculate hash for file |
| 4876 | WARNING | Engine process is hanged while restarting |
| 4883 | WARNING | Invalid archive dlp option found |
| 4894 | WARNING | Remove external item failed. Item is not found |
| 4895 | WARNING | Insert external item failed from database |
| 4896 | WARNING | Update external item failed from database |
| 4898 | WARNING | Fetch external items failed from database |
| 4899 | WARNING | Remove external item failed from database |
| 4907 | ERROR | Can't find quarantined file |
| 4912 | WARNING | Result preference is empty! |
| 4913 | WARNING | Cannot convert to json array! |
| 4914 | WARNING | Array of scan result preferences templates is empty! |
| 4915 | WARNING | Can't add download file |
| 4916 | WARNING | Calculator hash failed |
| 4920 | WARNING | Failed to delete local source in File Storage |
| 4925 | WARNING | invoke failed |
| 4927 | ERROR | Failed to insert new cached scan request |
| 4929 | ERROR | Failed to get cached request |
| 4930 | ERROR | Failed to get cached results |
| 4933 | ERROR | Failed to update cached scan request |
| 4934 | ERROR | Failed to remove cached scan requests |
| 4936 | ERROR | Failed to update cached scan request on file downloaded |
| 4937 | ERROR | Failed to update filetype on cached scan request |
| 4938 | ERROR | Failed to update sanitization details on cached scan request |
| 4939 | ERROR | Failed to update cached callback status |
| 4940 | ERROR | Failed to update cached sanitized callback status |
| 4941 | ERROR | Failed to update cached sanitized callback retry |
| 4942 | ERROR | Failed to update dlp details on cached scan request |
| 4943 | ERROR | Failed to insert cached scan results |
| 4944 | ERROR | Failed to update av engine count on cached scan request |
| 4945 | ERROR | Failed to set cached latest process name |
| 4946 | ERROR | Failed to increase cached extracted number |
| 4947 | ERROR | Failed to update cached download progress |
| 4948 | ERROR | Failed to update cached parent data Id |
| 4949 | ERROR | Failed to update current size |
| 4950 | ERROR | Failed to insert estimated extraction size |
| 4951 | ERROR | Failed to delete estimated extraction size |
| 4952 | ERROR | Failed to delete cached scan results |
| 4953 | ERROR | Failed to add sanitized file to cache |
| 4954 | ERROR | Failed to delete cached scan results |
| 4955 | ERROR | Failed to add sanitized file to cache |
| 4956 | ERROR | Failed to delete cached scan results |
| 4976 | WARNING | Failed to ack message |
| 4978 | ERROR | Failed to add remote file |
| 4979 | ERROR | Error in finalizing quarantine |
| 4982 | ERROR | Error occurred while accessing scan details to add quarantine action |
| 4983 | WARNING | Waiting too long to add file to quarantine, skipping |
| 4984 | ERROR | Error occurred adding file to quarantine |
| 4985 | ERROR | Error occurred accessing scan details while adding file to quarantine |
| 4989 | ERROR | Error adding new file to sanitized storage |
| 4992 | ERROR | Error occurred adding file to sanitized storage |
| 4993 | ERROR | Error removing file from sanitized storage |
| 4996 | ERROR | Error adding new file to quarantine |
| 5002 | ERROR | Error removing file from quarantine |
| 5021 | ERROR | Error reading local watermarked file content |
| 5022 | WARNING | Downloading watermarked file aborted |
| 5025 | WARNING | Failed to get dlp file path |
| 5051 | WARNING | Error during conversion process |
| 5052 | WARNING | Error during file type process |
| 5063 | WARNING | Invalid template hash |
| 5064 | WARNING | Template is empty |
| 5065 | ERROR | Can not save scanning result preference |
| 5067 | ERROR | Can not get scanning result preference |
| 5069 | WARNING | Failed to reject message |
| 5072 | ERROR | Error adding new watermarked file to dlp storage |
| 5076 | ERROR | Error occurred adding file to dlp storage |
| 5077 | ERROR | Error removing file from sanitized storage |
| 5078 | WARNING | Failed to copy engine assets |
| 5081 | WARNING | Could not filter files from request id |
| 5084 | ERROR | Error occur while getting cached values |
| 5085 | ERROR | Error occur while checking archive exceed number or size |
| 5086 | ERROR | Error occur while updating extracted files and size |
| 5087 | ERROR | Error occur while finalizing distribute extracted request |
| 5088 | ERROR | Error occur while checking extraction complete |
| 5089 | ERROR | Error occur while updating extracted file details |
| 5090 | WARNING | No batch request id found |
| 5091 | ERROR | Error occur while linking file to batch |
| 5092 | ERROR | Error occur while finalizing file in batch |
| 5093 | ERROR | Set session failed |
| 5094 | ERROR | Get session failed |
| 5096 | ERROR | Update last seen failed |
| 5098 | ERROR | Remove session failed |
| 5101 | ERROR | Invoke failed |
| 5106 | WARNING | Error during Proactive DLP scan process |
| 5107 | WARNING | Error during yara scan process |
| 5108 | WARNING | Failed to filter files. Scan request not found or invalid |
| 5110 | ERROR | Failed to get filtered files from database |
| 5112 | WARNING | Webhook client not response |
| 5113 | WARNING | Failed to send scan request to broker |
| 5118 | ERROR | Updating engine's dependency information failed |
| 5119 | WARNING | Getting engine's dependency information failed |
| 5121 | ERROR | Failed to update sanitize classification |
| 5122 | ERROR | Failed to update worst data id |
| 5127 | ERROR | Failed to transfer file to File Storage |
| 5132 | WARNING | Found a warning after scanning result preference log |
| 5133 | ERROR | Found an error after scanning result preference log |
| 5139 | WARNING | Failed to filter files. Both actions_ran and verdict have data at the same time |
| 5140 | WARNING | Failed to filter files. Invalid actions_ran |
| 5141 | WARNING | Failed to filter files. Invalid verdict |
| 5143 | ERROR | Failed to insert new distribute extracted request |
| 5144 | ERROR | Failed to get ranged Dlp count |
| 5147 | WARNING | Failed to add session |
| 5148 | WARNING | Failed to get session |
| 5150 | WARNING | Failed to update last use session |
| 5151 | WARNING | Failed to remove session |
| 5153 | WARNING | Failed to remove session by user |
| 5154 | WARNING | Failed to remove all session |
| 5155 | WARNING | Failed to add ignored session |
| 5158 | ERROR | Failed to cleanup shared sso session |
| 5159 | ERROR | Failed to insert shared sso session |
| 5160 | ERROR | Failed to query shared sso session |
| 5161 | ERROR | Failed to get shared sso session |
| 5162 | ERROR | Failed to cleanup expired sso session |
| 5167 | WARNING | Getting file name in quarantine database failed |
| 5178 | ERROR | Failed to get active SSO directory |
| 5180 | ERROR | Failed to update sso manager |
| 5192 | WARNING | Failed to test connection of License Manager server |
| 5193 | ERROR | Failed to get total filescanio verdict |
| 5194 | ERROR | Failed to get total filescanio blocked |
| 5195 | WARNING | Failed to fetch rules from License Manager server |
| 5196 | WARNING | Fetch emtpy rules from License Manager server. |
| 5201 | ERROR | Unexpected event received |
| 5207 | WARNING | Error getting Filescanio preferences |
| 5208 | WARNING | Error freeing prefSchema string |
| 5209 | WARNING | Error freeing prefDefault string |
| 5212 | WARNING | Compression has got error |
| 5213 | WARNING | Error during filescanio process |
| 5214 | ERROR | Failed to update filescanio on cached scan request |
| 5215 | WARNING | Unknown post action reply |
| 5216 | WARNING | Failed to send post action request. Retrying... |
| 5218 | WARNING | Post action server does not response |
| 5219 | WARNING | Post action server response failed |
| 5230 | ERROR | License data cannot be set |
| 5232 | ERROR | License data cannot be cleared |
| 5233 | ERROR | Activation data cannot be cleared |
| 5234 | ERROR | License manager data cannot be set |
| 5236 | WARNING | Failed to cleanup in progress files |
| 5237 | WARNING | Error inserting new filescanio request |
| 5238 | ERROR | Error linking filescanio process to item |
| 5239 | WARNING | Error finishing filescanio request |
| 5240 | WARNING | Error querying filescanio request |
| 5241 | WARNING | Error querying filescanio full report |
| 5242 | WARNING | Error inserting new filescanio details |
| 5243 | WARNING | Error updating request's rule |
| 5244 | ERROR | Failed to insert filescanio full report |
| 5245 | WARNING | Failed to get filescanio report |
| 5246 | ERROR | Failed to update filescanio on cached scan request |
| 5250 | WARNING | Filescanio processing aborted |
| 5253 | WARNING | No result received. |
| 5257 | WARNING | Cannot store filescanio full_report |
| 5262 | ERROR | Failed to add sso session |
| 5265 | ERROR | No active Sso directory to handle IdP response |
| 5266 | ERROR | Failed to get session info |
| 5275 | WARNING | Filescanio processing aborted |
| 5276 | WARNING | No result received. |
| 5277 | WARNING | Could not finish filescanio request |
| 5282 | ERROR | Failed to insert filescanio report |
| 5283 | ERROR | Failed to get filescanio full report |
| 5284 | WARNING | Failed to fetch rules while testing connection |
| 5286 | WARNING | Could not get children extracted count |
| 5289 | WARNING | Failed to send post action request. Max post action retry count reached. Stop retrying |
| 5291 | WARNING | Failed to destroy internal file resource |
| 5300 | WARNING | Synchronous scan: request blocked because of unavailable workflow rule |
| 5314 | ERROR | License data cannot be cleared when re-registering exceeds MAX_RETRY_TIME times |
| 5337 | ERROR | Failed to get request by hash |
| 5340 | WARNING | No origin set for request |
| 5345 | WARNING | Template config not found |
| 5350 | WARNING | Rule config not found |
| 5362 | WARNING | SSL/TLS failed |
| 5378 | WARNING | Failed to cleanup in progress files |
| 5379 | WARNING | Error inserting new sbom request |
| 5380 | ERROR | Error linking sbom process to item |
| 5381 | WARNING | Error finishing SBOM request |
| 5382 | WARNING | Error querying SBOM request |
| 5383 | WARNING | Error querying SBOM full report |
| 5384 | WARNING | Error inserting new SBOM details |
| 5385 | WARNING | Error updating request's rule |
| 5386 | WARNING | Failed to check file from remote |
| 5390 | WARNING | Failed to cancel consume |
| 5396 | WARNING | Failed to save remote file |
| 5397 | ERROR | Failed to quarantine file |
| 5400 | ERROR | Failed to insert SBOM full report |
| 5401 | ERROR | Failed to get SBOM full report |
| 5403 | WARNING | Scan request not found |
| 5404 | WARNING | Failed to update request |
| 5405 | ERROR | Failed to update SBOM on cached scan request |
| 5406 | WARNING | Failed to check file from remote |
| 5408 | ERROR | No workflow available for message queue request. |
| 5416 | WARNING | Error getting engine type |
| 5417 | WARNING | Error during scan process |
| 5468 | ERROR | Failed to initialize engine |
| 5471 | WARNING | Reload configuration failed by engine |
| 5472 | ERROR | Failed to reload engine configuration |
| 5475 | WARNING | Get engine properties failed |
| 5481 | ERROR | Failed to upgrade scan preference |
| 5490 | ERROR | Unexpected event received |
| 5496 | ERROR | Failed to get files inside |
| 5497 | ERROR | Failed to get filetype details from data_id |
| 5498 | ERROR | Failed to insert SBOM full report |
| 5499 | WARNING | Failed to get SBOM full report |
| 5500 | ERROR | Failed to update SBOM on cached scan request |
| 5503 | WARNING | Failed to delete file from File Storage |
| 5507 | WARNING | Extracting next file resulted failed |
| 5514 | WARNING | Calculator hash failed |
| 5520 | ERROR | Failed to get total sbom verdict |
| 5521 | ERROR | Failed to get total sbom vul count |
| 5522 | ERROR | Failed to get total sbom vul count |
| 5523 | ERROR | Failed to get total sbom verdict error count |
| 5525 | WARNING | SBOM analyzing is aborted with exception |
| 5532 | WARNING | No result received |
| 5539 | ERROR | Exception has been caught |
| 5553 | WARNING | SBOM analyzing is aborted with exception |
| 5564 | WARNING | No result received |
| 5568 | WARNING | Failed to store SBOM full_report |
| 5573 | ERROR | Loading engine failed |
| 5574 | WARNING | Sending cloud task timed out |
| 5584 | WARNING | Sending cloud task timed out |
| 5595 | WARNING | Engine process crashed |
| 5598 | WARNING | Error occur while getting sanitized file, cannot reuse previous processing result |
| 5599 | WARNING | Error occur while adding sanitized file, cannot reuse previous processing result |
| 5600 | WARNING | Error occur while getting watermarked file, cannot reuse previous processing result |
| 5601 | WARNING | Error occur while adding watermarked file, cannot reuse previous processing result |
| 5602 | WARNING | Cannot open file |
| 5603 | WARNING | Create new resource failed |
| 5604 | WARNING | Error occurred while reading data chunk |
| 5605 | WARNING | Error occurred while storing data chunk |
| 5606 | WARNING | Error occurred while closing resource |
| 5607 | WARNING | Error occurred while calculating hashes |
| 5608 | WARNING | Error occurred while adding file |
| 5609 | WARNING | Failed to get file info |
| 5610 | WARNING | Failed to add file |
| 5616 | WARNING | No activation key found, backup config is malformed, while verifying backup license |
| 5617 | WARNING | No previous deployment id found, backup config is malformed |
| 5618 | WARNING | Error occurred during automatic verification for backup license |
| 5623 | WARNING | Error occurred during writing latest license configuration |
| 5625 | ERROR | Failed to update Reputation on cached scan request |
| 5626 | ERROR | Failed to get engine configuration last modified |
| 5628 | WARNING | Invalid return code from engine interface |
| 5631 | WARNING | Reputation is aborted with exception |
| 5639 | WARNING | No result received |
| 5643 | ERROR | Failed to get total Reputation verdict |
| 5644 | ERROR | Failed to get total Reputation verdict error count |
| 5645 | ERROR | Failed to update Reputation on cached scan request |
| 5647 | ERROR | Failed to reuse Sandbox and SBOM full reports |
| 5648 | WARNING | Failed to create new role due to duplicated name |
| 5649 | WARNING | Query role request failed |
| 5651 | WARNING | Failed to add new user directory to database due to duplicated name |
| 5652 | WARNING | Can not modify user |
| 5653 | WARNING | User could not be inserted due to duplicated |
| 5654 | ERROR | Payload is empty |
| 5667 | ERROR | Error adding file data to quarantine |
| 5668 | ERROR | Failed to get resource chunk |
| 5669 | ERROR | Error finalize file to quarantine |
| 5677 | ERROR | Failed to create nginx temp directory |
| 5678 | ERROR | Failed to create nginx temp directory |
| 5683 | WARNING | Failed to create child tombstone file |
| 5684 | WARNING | Can not get file from File Storage for compress |
| 5685 | WARNING | Can not add resource |
| 5686 | WARNING | Calculate hash for file to compress failed |
| 5691 | ERROR | Error occur while getting compress map |
| 5696 | ERROR | Request not found |
| 5699 | ERROR | Failed to insert multiple cached scan result. |
| 5700 | ERROR | Failed to update COO on cached scan request |
| 5707 | WARNING | Maximum file size exceeded, the data has not been transferred successfully |
| 5708 | ERROR | Failed to get top country per hour |
| 5709 | ERROR | Failed to get total COO countries |
| 5710 | ERROR | Failed to get total COO verdict |
| 5711 | ERROR | Failed to get total COO verdict error count |
| 5712 | WARNING | Invalid return code from engine interface |
| 5715 | WARNING | COO detection is aborted with exception |
| 5723 | WARNING | No result received |
| 5727 | WARNING | Scan request not found |
| 5728 | WARNING | Error getting file path by signature |
| 5733 | WARNING | Option type is invalid |
| 5740 | ERROR | Failed to generate API key randomly |
| 5741 | ERROR | Payload is empty |
| 5742 | ERROR | Payload is empty |
| 5743 | WARNING | Could not hash apikeys |
| 5744 | WARNING | Asynchronous scan: request blocked because of unavailable workflow rule |
| 5747 | WARNING | Error getting file path by signature |
| 5748 | ERROR | Failed to update COO on cached scan request |
| 5750 | WARNING | Failed to increase file_id reference counter |
| 5751 | WARNING | Failed to add file to distributed archive |
| 5754 | ERROR | Synchronous scan: Unexpected exception, thread doesn't work normally |
| 5756 | ERROR | Error parsing metadescriptor from request of OCM |
| 5765 | WARNING | Failed while booking omsmo event |
| 5766 | ERROR | Failed to update transport to ocm status |
| 5767 | WARNING | Invalid credential received |
| 5773 | ERROR | Send failed |
| 5776 | WARNING | SSL/TLS failed |
| 5778 | WARNING | Handle tranfer file not complete: REST error |
| 5779 | WARNING | Handle tranfer file not complete: |
| 5780 | WARNING | Handle tranfer file not complete: unknown error |
| 5786 | WARNING | Transporter process shut down |
| 5787 | WARNING | Transporter process crashed |
| 5800 | WARNING | Failed to overwrite Core's configuration to OCM server. |
| 5801 | WARNING | MdDatabase : Long query |
| 5834 | WARNING | Transfer file end with REST error |
| 5835 | WARNING | Transfer file end with error |
| 5836 | WARNING | Transfer file end with unknown error |
| 5837 | ERROR | Setup failed |
| 5840 | ERROR | Failed to delete sent reports |
| 5842 | ERROR | Failed to delete sent reports |
| 5843 | WARNING | Reject large report |
| 5844 | ERROR | Failed to store report |
| 5846 | ERROR | Failed to store report |
| 5847 | ERROR | Failed to get unsent reports |
| 5850 | ERROR | Failed to get unsent reports |
| 5852 | ERROR | Failed to init schema version |
| 5853 | ERROR | Failed to get first report id |
| 5855 | ERROR | Failed to get first report id |
| 5856 | ERROR | Failed to get last report id |
| 5858 | ERROR | Failed to get last report id |
| 5864 | ERROR | Failed to create OCM Data Transporter storage folder |
| 5869 | WARNING | Failed to start OCMDataTransporter service. |
| 5870 | WARNING | Failed to stop OCMDataTransporter service. |
| 5872 | WARNING | Failed to update OCMDataTransporter service configuration. |
| 5873 | WARNING | Failed to setup module log callback |
| 5874 | WARNING | Failed to setup handle transporter status callback |
| 5876 | WARNING | Failed to restart OCMDataTransporter service. |
| 5883 | WARNING | Invalid config value hash |
| 5885 | WARNING | Failed to apply workflow config values from OCM |
| 5889 | WARNING | OCM response of getting public key contains empty body or empty fingerprint |
| 5890 | WARNING | OCM response of getting public key unsuccessfully |
| 5900 | ERROR | OCM license data cannot be set |
| 5901 | ERROR | OCM license hash data cannot be set |
| 5904 | ERROR | Backup license data cannot be cleared by OCM request |
| 5905 | ERROR | License data cannot be cleared by OCM request |
| 5906 | ERROR | OCM license data cannot be cleared by OCM request |
| 5907 | ERROR | Update command status failed |
| 5917 | WARNING | Failed to parse and update vpack descriptor before sending to ocm |
| 5918 | ERROR | Failed to get incompleteted transport file report |
| 5919 | ERROR | Failed to get incompleteted transport batches report |
| 5920 | ERROR | Failed to update transport to ocm status |
| 5929 | WARNING | Can not remove all sources from database |
| 5931 | WARNING | Failed to evaluate |
| 5933 | WARNING | Synchronous scan: Failed to response data_id when timed out |
| 5934 | WARNING | Cannot upload vpack |
| 5937 | WARNING | Failed to parse vpack descriptor |
| 5948 | WARNING | No engine found for open task |
| 5949 | WARNING | Failed to open task |
| 5950 | WARNING | Open task timed out |
| 5951 | WARNING | No engine found for next task |
| 5952 | WARNING | Failed to send next task |
| 5953 | WARNING | Next task timed out |
| 5954 | WARNING | No engine found for stop task |
| 5955 | WARNING | Failed to send stop task |
| 5956 | WARNING | Stop task timed out |
| 5957 | ERROR | Failed to get total sbom verdict explanation |
| 5958 | ERROR | Failed to get total sbom license risk counts |
| 5959 | ERROR | Failed to get total sbom license pakage counts |
| 5960 | ERROR | Failed to update multipart request |
| 5963 | ERROR | Failed to insert new multipart request |
| 5964 | ERROR | Failed to update multipart request after combined |
| 5965 | ERROR | Failed to update cached scan request on multipart combined |
| 5966 | ERROR | Failed to get multipart uploading requests |
| 5967 | ERROR | Failed to update multipart upload verdict |
| 5969 | WARNING | Failed to create logs folder to store resources cleanup log |
| 5970 | WARNING | Failed to remove resource folder. Please check details in resources cleanup log |
| 5971 | WARNING | Failed to remove resource folder |
| 5973 | WARNING | Failed to open file for writing. Please check permission of your folder |
| 5977 | WARNING | Insert new part failed |
| 5979 | WARNING | Invalid content type |
| 5980 | WARNING | Failed to get current request |
| 5981 | WARNING | Multipart upload session was aborted |
| 5982 | WARNING | Multipart upload session timed out |
| 5983 | WARNING | Multipart upload session was finished |
| 5984 | WARNING | Content-range unsatisfied |
| 5985 | WARNING | Not enough disk space |
| 5986 | WARNING | Destination file not found |
| 5987 | WARNING | Empty data chunk received, stop data transfer |
| 5988 | WARNING | Error seeking on destination file |
| 5989 | WARNING | Error writing to destination file |
| 5991 | WARNING | Failed to send respond |
| 5992 | WARNING | Failed to handle stop extraction task |
| 5995 | WARNING | Request not found |
| 5996 | WARNING | Current request is not a multipart uploading session |
| 5997 | ERROR | Failed to initiate multipart destination file |
| 5998 | ERROR | Failed to insert multipart request |
| 6000 | WARNING | Update upload could not be finished. File name is invalid |
| 6001 | WARNING | Update upload could not be finished. File type is invalid |
| 6002 | ERROR | Failed to add new resource for multipart file |
| 6003 | ERROR | Failed to calculate hash for multipart file |
| 6005 | WARNING | Given path is not absolute |
| 6006 | WARNING | Could not create directory |
| 6007 | WARNING | Given directory is not writable |
| 6018 | WARNING | Cannot save setting from ocm |
| 6023 | WARNING | Setting from OCM is invalid. Prohibit switching on 'DELETE FILES AFTER IMPORT' when using shared database mode |
| 6028 | ERROR | Failed to get timed out multipart sessions |
| 6029 | ERROR | Failed to get multipart uploading sessions |
| 6030 | ERROR | Failed to insert new part |
| 6031 | ERROR | Failed to update part status |
| 6032 | ERROR | Failed to delete multipart session |
| 6033 | ERROR | Failed to get completed parts |
| 6034 | ERROR | Failed to set incomplete parts as failed |
| 6036 | WARNING | Error finalizing file |
| 6037 | WARNING | Error check SBOM report database exist |
| 6039 | WARNING | Error get SBOM report database by requestid and reportType |
| 6041 | WARNING | Error remove SBOM report database by requestid and report type |
| 6044 | WARNING | Warning, could not remove file |
| 6045 | WARNING | Error doing cleanup in SBOM report storage |
| 6046 | WARNING | Warning, could not remove SBOM report file when cleanup |
| 6048 | WARNING | Error doing cleanup in SBOM report database |
| 6049 | WARNING | Error adding file |
| 6051 | WARNING | Error checking signature |
| 6055 | WARNING | Could not request file |
| 6056 | WARNING | Failed to get file info |
| 6058 | WARNING | Error receiving file |
| 6060 | WARNING | Unregistered file found in SBOM report storage, removing it |
| 6062 | WARNING | Error occur while getting SBOM report file, cannot reuse previous processing result |
| 6063 | WARNING | Error occur while adding SBOM report file, cannot reuse previous processing result |
| 6064 | WARNING | Error occurred while adding SBOM report file |
| 6065 | WARNING | Failed to get SBOM report file info |
| 6066 | WARNING | Failed to add SBOM report file |
| 6068 | ERROR | Error reading local SBOM report file content |
| 6069 | WARNING | Downloading SBOM report file aborted |
| 6087 | WARNING | Failed to request because url exists in the blocklist |
| 6088 | WARNING | Failed to request because url does not exist in the allowlist |
| 6091 | ERROR | Error adding new file to SBOM report storage |
| 6092 | ERROR | Error adding data to SBOM report file |
| 6094 | ERROR | Error finalizing file |
| 6096 | ERROR | Error occurred adding file to SBOM report storage |
| 6097 | ERROR | Can't find SBOM report file |
| 6098 | WARNING | File was still open when started reading from another |
| 6099 | ERROR | Can't open SBOM report file |
| 6100 | ERROR | Error removing file from SBOM report storage |
| 6101 | ERROR | Error removing file from SBOM report storage |
| 6102 | WARNING | Failed to calculate hash for file generated by SBOM |
| 6109 | ERROR | Failed to get summary scan of user |
| 6110 | ERROR | Failed to get summary blocked verdict of user |
| 6111 | ERROR | Failed to get total scan requested by user ip per hour |
| 6112 | ERROR | Failed to get total blocked requested by user ip per hour |
| 6113 | ERROR | Failed to get total object requested by source per hour |
| 6114 | ERROR | Failed to get blocked verdict by source per hour |
| 6119 | ERROR | Error occurred adding file to SBOM Report storage |
| 6121 | ERROR | Error adding file data to SBOM report storage |
| 6122 | ERROR | Error receiving file data, removing file from SBOM report files' storage |
| 6126 | ERROR | Cannot initialize timestamp for skip by hash |
| 6128 | ERROR | There is an error when processing CSV data |
| 6129 | ERROR | Invalid column title of CSV file |
| 6130 | ERROR | Invalid CSV row found for skip by hash |
| 6131 | ERROR | Invalid hash found when adding hashes to list skip-by-hash |
| 6132 | ERROR | Description has length > 256 |
| 6133 | ERROR | There is a duplicate hash in the CSV file |
| 6134 | ERROR | Found invalid engines list for hash |
| 6135 | ERROR | Insert skip by hash failed |
| 6136 | ERROR | Overwrite skip by hash failed |
| 6137 | ERROR | Get skip by hash failed |
| 6138 | ERROR | Get skip by hash list failed |
| 6139 | ERROR | There is an error when delete skip by hash |
| 6140 | ERROR | Delete duplicate skip-by-hash failed |
| 6141 | ERROR | Delete all skip-by-hash failed |
| 6142 | ERROR | Get hash information failed |
| 6143 | ERROR | Set timestamp failed |
| 6144 | ERROR | Deleting the skip-by-hash request timestamp failed |
| 6145 | ERROR | Failed to rollback skip by hash |
| 6147 | ERROR | Failed to clean unfinished job for skip by hash |
| 6152 | WARNING | Cannot remove crud item from ocm |
| 6154 | WARNING | Cannot save modified crud item from ocm |
| 6156 | WARNING | Cannot save new crud item from ocm |
| 6157 | WARNING | The number of external scanners has exceeded the limit |
| 6159 | WARNING | Cannot remove webhook cert from ocm |
| 6161 | WARNING | Cannot save new webhook cert from ocm |
| 6162 | WARNING | Failed to save health check setting |
| 6163 | WARNING | Failed to get health check config |
| 6165 | WARNING | There is an error when updating hashes |
| 6166 | WARNING | There is an error when overwriting hashes |
| 6167 | ERROR | There is an error when deleting hash duplicates |
| 6169 | WARNING | Failed to create password storage |
| 6171 | WARNING | Failed to get password in storage |
| 6172 | WARNING | Failed to get information of all password storages |
| 6173 | WARNING | Failed to get total password storages |
| 6174 | WARNING | Failed to get total passwords in storage |
| 6176 | WARNING | Failed to get information of password storage |
| 6177 | WARNING | Failed to update password storage |
| 6179 | WARNING | Failed to delete password storage |
| 6181 | WARNING | Failed to get secret for password storage |
| 6182 | WARNING | Failed to add password to storage |
| 6183 | WARNING | Failed to verify name is unique |
| 6197 | ERROR | Import config failed |
| 6198 | ERROR | Import config failed |
| 6199 | ERROR | EngineStatusConfigHelper::getConfig exception |
| 6200 | ERROR | EngineStatusConfigHelper::insertConfig exception |
| 6201 | ERROR | EngineStatusConfigHelper::insertConfig with func exception |
| 6205 | WARNING | Cannot login mail server with given options |
| 6207 | WARNING | Cannot connect mail server with given options |
| 6217 | WARNING | Failed to stream skip by hash list to user |
| 6218 | ERROR | Check isSanitizationOutdated exception |
| 6219 | ERROR | Check isEngineDefOutdated exception |
| 6220 | ERROR | Check isConfigOutdated exception |
| 6221 | ERROR | Check isEngineConfigOutdated exception |
| 6224 | ERROR | Skip by hash input is empty |
| 6225 | ERROR | Validate skip by hash input failed |
| 6226 | ERROR | Error while adding hashes to the skip-by-hash list |
| 6228 | ERROR | Message sending failed |
| 6229 | WARNING | Channel possibly disconnected |
| 6231 | WARNING | Read no data, channel possibly disconnected |
| 6232 | WARNING | Error parsing protobuf message from agent |
| 6233 | ERROR | Get outdated string for av config exception |
| 6235 | WARNING | Error when loading skip hashes to cache |
| 6246 | WARNING | Failed to retrieve blocklisted leaf files. Scan request not found or invalid |
| 6247 | ERROR | Failed to retrieve blocklisted leaf files from database |
| 6252 | ERROR | Failed to get blocklisted leaves |
| 6253 | ERROR | Failed to get child blocked archives which may contain blocklisted files |
| 6254 | ERROR | Downloading skip-hash template file aborted |
| 6255 | ERROR | Update configuration in /admin/config/skip failed |
| 6256 | ERROR | Request logger configs failed |
| 6257 | ERROR | Request logger configs exception |
| 6262 | ERROR | Failed to update License Manager's license state |
| 6263 | WARNING | Failed to update machine info when reactivated |
| 6264 | WARNING | Failed to update machine info with new deployment id |
| 6266 | WARNING | Exception when setting expected deploymentId |
| 6267 | WARNING | Failed to set expected deploymentId |
| 6270 | WARNING | Extracted information could not be verified |
| 6272 | WARNING | Unable to get extracted resource path from engine |
| 6278 | ERROR | Exported logger configs exception |
| 6279 | ERROR | Remove update logger configs callback exception |
| 6280 | WARNING | Failed to update machine info when activating |
| 6302 | WARNING | Failed to update machine info when registering OLMS |
| 6309 | ERROR | Request verify logger configs exception |
| 6326 | WARNING | GenerateSupportPackageBlock: Send response to client failed |
| 6334 | ERROR | Failed to get additional config func |
| 6335 | ERROR | Failed to get extension destroy func |
| 6336 | ERROR | Failed to get extension type |
| 6337 | WARNING | Compress task response error |
| 6348 | WARNING | Instance not found. Unenroll Core from My OPSWAT Central Management |
| 6350 | WARNING | Can not check if any user directory is active |
| 6352 | ERROR | Request additional configs timeout |
| 6353 | ERROR | Request additional configs retry reach max, please try applying config by APIs |
| 6354 | WARNING | Request additional configs may take long time to apply because Engine is still processing to initialize |
| 6356 | ERROR | Get additional configs argument for engine process exception |
| 6360 | WARNING | Failed to update batch info |
| 6361 | WARNING | Failed to update batch info: batch not exist in cached |
| 6362 | WARNING | Failed to get batch info |
| 6363 | WARNING | Database error: get first received file |
| 6364 | WARNING | Database error: get last file scanned |
| 6365 | WARNING | Failed to get first received file |
| 6366 | WARNING | Invalid result of get first received file |
| 6367 | WARNING | Failed to get batch_info |
| 6369 | WARNING | Failed to update batch info |
| 6370 | WARNING | Failed to get batch info |
| 6371 | WARNING | Failed to get batch info: result info is empty |
| 6374 | ERROR | Failed to get batch finished count from database |
| 6375 | ERROR | Failed to store batch progress |
| 6376 | WARNING | Failed to sanitize because of not pass extracted info checking |
| 6381 | WARNING | Failed to insert support package id to database |
| 6384 | WARNING | Failed to update support package id in database |
| 6387 | WARNING | Failed to update support package time in database |
| 6390 | WARNING | Failed to update support package log details in database |
| 6393 | WARNING | Failed to get support package from database |
| 6396 | WARNING | Failed to get all support packages from database |
| 6399 | WARNING | Failed to get support package from database |
| 6401 | WARNING | Failed to delete support package from database |
| 6404 | WARNING | Failed to perform retention of support packages from database |
| 6405 | WARNING | Failed to retention support package file |
| 6431 | ERROR | Delete timestamp for skip hashes failed |
| 6434 | WARNING | Create logger cached dir exception |
| 6435 | WARNING | Write logger cached config exception |
| 6437 | WARNING | Get logger level from database failed |
| 6438 | ERROR | Set logger config to database failed |
| 6439 | ERROR | Failed to get reused processing result details |
| 6450 | ERROR | Create syslog exception |
| 6451 | ERROR | Remove update logger config callback exception |
| 6454 | ERROR | Clear cached logger configs exception |
| 6461 | ERROR | Failed to get logger configs from database, keep current configs |
| 6462 | ERROR | Export logger configs exception |
| 6469 | ERROR | Import config failed |
| 6470 | WARNING | Get level from settings exception |
| 6472 | ERROR | Import config failed |
| 6473 | ERROR | Failed to update Insights on cached scan request |
| 6474 | ERROR | Failed to get sanitized details from data_id |
| 6475 | ERROR | Failed to get filescanio details from data_id |
| 6476 | WARNING | Failed to generate result report due to error when transferring file |
| 6479 | WARNING | InSightsTI analyze is aborted with exception |
| 6485 | WARNING | No result received |
| 6492 | ERROR | Failed to update InSightsTI on cached scan request |
| 6495 | ERROR | Failed to get top blocked InSightsTI IOC |
| 6496 | ERROR | Failed to get total InSightsTI verdict |
| 6497 | ERROR | Failed to get total InSightsTI error verdict count |
| 6498 | ERROR | Failed to get total InSightsTI hits |
| 6504 | WARNING | Failed to create session for OCM |
| 6506 | WARNING | Connection to OCM failed |
| 6509 | WARNING | Scan request not found |
| 6512 | WARNING | Invalid return code from engine interface |
| 6514 | WARNING | Synchronous scan: Cannot reply the message |
| 6515 | ERROR | Exception has been caught when running |
| 6532 | ERROR | Failed to add hashes to list skip-by-hash |
| 6534 | WARNING | Received invalid response for api key, response is nullptr |
| 6535 | WARNING | Received no new api key from ApiKey request |
| 6536 | WARNING | Received invalid response for api key, response is nullptr |
| 6537 | WARNING | Force to unenrolled due to received invalid response from ApiKey request |
| 6538 | WARNING | Connection error detected from framework |
| 6542 | WARNING | Received error response from OCM |
| 6544 | WARNING | Connection closed before receiving full data |
| 6566 | WARNING | Received no response for enroll request to OCM |
| 6567 | WARNING | Failed to request enroll to OCM due to timeout |
| 6570 | WARNING | Request unenrolling Core instance while previous unenrolling is in progress |
| 6573 | WARNING | Failed to request unenroll to OCM due to timeout |
| 6575 | WARNING | Received no response for unenroll request to OCM |
| 6582 | WARNING | Received invalid response for enroll request, response is null |
| 6583 | WARNING | Received invalid response for enroll request, response is null |
| 6588 | WARNING | Process to get remote hash failed |
| 6589 | WARNING | Process to get remote setting failed |
| 6590 | WARNING | Process to get remote action status failed |
| 6591 | WARNING | Process to parse remote action status failed |
| 6592 | WARNING | Process to push remote setting failed |
| 6593 | WARNING | Process to push remote action status failed |
| 6596 | WARNING | Process apply remote setting failed |
| 6597 | ERROR | Process apply remote setting failed |
| 6602 | WARNING | Process to endpoint push setting need push config function |
| 6607 | WARNING | Process to clear remote setting failed |
| 6608 | WARNING | Process to endpoint invoke need push config function |
| 6609 | WARNING | Process to endpoint config need get config function |
| 6615 | WARNING | Failed to get settings from remote for clearing outdated endpoint |
| 6619 | WARNING | Process to endpoint invoke need config applier |
| 6621 | WARNING | Process to check endpoint processing arguments failed |
| 6626 | WARNING | Process to not apply settings due to invalid hash response and config response error |
| 6646 | WARNING | Waiting for all sync endpoint to finish too long, can be high load processing or network issue |
| 6647 | WARNING | Timeout while waiting for all sync endpoint to finish |
| 6649 | WARNING | Received invalid response for vpack, response is null |
| 6650 | WARNING | Non-local users are not allowed to change forgot password |
| 6651 | ERROR | Failed to get average duration time within interval |
| 6652 | WARNING | Querying database failed |
| 6653 | WARNING | Failed to fetch OLMS config |
| 6655 | WARNING | Failed to nominate: no OLMS hotbackup found |
| 6656 | WARNING | Query user directory by domain failed from database |
| 6658 | WARNING | Failed to initializing config due to cannot release synchronizing processes |
| 6673 | WARNING | Config handler received error response from OCM |
| 6678 | WARNING | Vacuum database unsucessfully |
| 6680 | ERROR | Vacuum database unsucessfully |
| 6682 | ERROR | Failed to init request session |
| 6683 | ERROR | Failed to update request session id |
| 6684 | ERROR | Failed to update request session id |
| 6685 | ERROR | Failed to get request session id |
| 6687 | ERROR | Failed to get request session id |
| 6688 | WARNING | CompressHandler: Can't create entries file - Encryption key is empty |
| 6689 | WARNING | CompressHandler: Can't create entries file - Creating file is rejected due to insufficient disk space |
| 6690 | WARNING | CompressHandler: Can't create entries file - Failed to open file |
| 6694 | ERROR | Failed to validate field |
| 6695 | ERROR | Failed to validate field |
| 6710 | ERROR | Error decrypting quarantined file |
| 6718 | WARNING | Failed to deactivate online license |
| 6719 | WARNING | Cannot convert activation option value to string. |
| 6720 | WARNING | Activation error |
| 6725 | ERROR | Invalid response from workflow schema hash request |
| 6726 | WARNING | Received config empty hash from get workflow schema hash response |
| 6730 | WARNING | Failed to send request to initialize workflow config, try to push again |
| 6734 | WARNING | Received config empty hash from get workflow schema hash response |
| 6736 | ERROR | Invalid response from workflow config hash request |
| 6738 | WARNING | Workflow config from remote is empty or cannot get all data from server |
| 6741 | WARNING | Failed to apply remote workflow config |
| 6745 | WARNING | Failed to push workflow configs to OCM after importing configs |
| 6747 | WARNING | Failed to push settings to OCM after importing configs |
| 6749 | WARNING | Failed to push a setting in group to OCM after importing configs |
| 6750 | WARNING | Failed to push some settings groups to OCM after importing configs |
| 6751 | WARNING | Failed to push setting from groups to OCM after importing configs |
| 6753 | WARNING | Failed to push yara settings to OCM after importing configs |
| 6756 | WARNING | Received empty hash from get metadata hash response |
| 6758 | ERROR | Received empty hash from get metadata hash response too many times |
| 6760 | ERROR | Invalid response from metadata hash request |
| 6771 | WARNING | Failed to get metadata setting from remote for clearing outdated endpoint |
| 6774 | WARNING | Failed to request for clearing outdated endpoints |
| 6776 | WARNING | Failed to clear outdated endpoints from remote metadata due to invalid structure |
| 6778 | WARNING | Failed to get metadata setting from remote for clearing outdated endpoints |
| 6781 | WARNING | Get hash response is invalid |
| 6782 | WARNING | Get hash response is invalid many times |
| 6785 | ERROR | Failed to get upgraded engine configuration by invalid response from engine |
| 6786 | ERROR | Failed to get upgraded engine configuration by engine |
| 6790 | WARNING | Wating for response from request to OCM time out |
| 6796 | ERROR | Failed to get upgraded engine configuration |
| 6799 | ERROR | Failed to retrieve quarantined file from database |
| 6843 | WARNING | ImporterBlock: Failed to import license. Other configurations were imported |
| 6844 | WARNING | ImporterBlock: Core is using OLMS or HotBackup |
| 6845 | WARNING | ImporterBlock: License file is empty |
| 6846 | WARNING | ImporterBlock: Deployment ID mismatch detected |
| 6847 | ERROR | ImporterBlock: Failed to deactivate online license |
| 6852 | ERROR | ImporterBlock: Failed to revert online license |
| 6853 | ERROR | ImporterBlock: Failed to activate online license |
| 6855 | ERROR | Request not found |
| 6858 | WARNING | Failed to get block option value |
| 6859 | WARNING | Invalid value for 'enable' parameter |
| 6860 | WARNING | Failed to isolate MD Core from message broker |
| 6866 | WARNING | Inputting engine config version is empty, try getting from package info |
| 6870 | WARNING | Failed to send request to push config, try to push again |
| 6874 | WARNING | Failed to send request to get config |
| 6877 | WARNING | Failed to send request config status, try to send again |
| 6883 | WARNING | Failed to send request to initialize config, try to push again |
| 6892 | WARNING | Failed to get workflow config hash |
| 6899 | WARNING | Failed to get workflow config |
| 6901 | WARNING | Failed to get setting metadata hash, skip current synchronization |
| 6904 | WARNING | Failed to get crud config from remote for applying |
| 6905 | ERROR | Do not support downloading watermarked file from File Storage |
| 6908 | WARNING | Process apply remote action failed |
| 6909 | ERROR | Process apply remote action failed |
| 6910 | WARNING | Process to endpoint invoke need push config function |
| 6915 | WARNING | Process to endpoint invoke need config applier |
| 6924 | ERROR | Activation failed: Invalid activation option value (not a number). |
| 6925 | ERROR | Activation failed: The provided quantity is invalid. It must be an integer greater than or equal to 1 |
| 6932 | WARNING | Send health status request failed, try recovering network by clearing cached |
| 6947 | ERROR | Do not support downloading sanitized file from File Storage |
| 6948 | ERROR | Do not support downloading processed file from File Storage |
| 6949 | ERROR | Update processing details to Data Lake failed |
| 6951 | ERROR | Insert new request to Data Lake failed |
| 6955 | ERROR | Error adding watermarked file to File Storage |
| 6957 | ERROR | Error adding sanitized file to File Storage |
| 6968 | WARNING | Cannot create new scan test file |
| 6969 | WARNING | Failed to open external_allowlist.json |
| 6970 | WARNING | Failed to parse external allowlist |
| 6971 | WARNING | Non-string value found in external allowlist, skipping |
| 6972 | WARNING | Duplicate or empty value found in external allowlist, skipping |
| 6973 | WARNING | Insufficient administrative privileges to modify admin user |
| 6974 | ERROR | Command is not in allowlist |
| 6975 | ERROR | Command is not in allowlist |
| 6976 | ERROR | Insert new request to Data Lake failed |
| 6977 | WARNING | Received error response from OCM with html content |
| 6983 | ERROR | Downloading file from File Storage is not supported |
| 6984 | WARNING | Can't book datalake manager to save template result |
| 7007 | WARNING | Failed insert client identity |
| 7008 | ERROR | Failed to request enroll to OCM |
| 7010 | ERROR | Error copying dlp encrypted child to parent |
| 7011 | ERROR | Failed to insert client identity in ScanDB |
| 7012 | ERROR | Failed to insert has_sbom_descendant |
| 7020 | ERROR | Failed to get dlp details from cache |
| 7029 | WARNING | Failed to get files with SBOM packages |
| 7030 | WARNING | Failed to get archives that have child files with SBOM packages |
| 7031 | ERROR | Failed to insert has_sbom_descendant |
| 7032 | ERROR | Failed to insert client identity |
| 7033 | WARNING | Scan request not found |
| 7034 | WARNING | Failed to process query params |
| 7035 | ERROR | Failed to retrieve descendant files from database |
| 7036 | ERROR | Error copying sanitized encrypted child to parent |
| 7037 | ERROR | Invalid input: The provided source is invalid |
| 7039 | WARNING | Failed to get file from File Storage, try again after 5 seconds |
| 7040 | WARNING | Failed to get file from File Storage, reject the request |
| 7041 | WARNING | File not found on File Storage due to API Gateway stopped/crashed while file is being transferred |
| 7042 | WARNING | Failed to get file from File Storage due to client cancels or connection is broken |
| 7043 | WARNING | Set hashes failed |
| 7045 | ERROR | Error occur while getting distributed extraction files |
| 7047 | WARNING | Failed to publish config change to Broker |
| 7051 | ERROR | ScanDb failed to insert client identity |
| 7057 | WARNING | Message acknowledgment from broker is not supported |
| 7058 | WARNING | Message rejection from broker is not supported |
| 7060 | WARNING | Message sending to broker is not supported |
| 7061 | WARNING | Message broadcasting to broker is not supported |
| 7062 | WARNING | Insert new request to Data Lake took too long, continue without waiting |
| 7066 | ERROR | Failed to insert client identity in multipart request |
| 7067 | ERROR | Failed to insert client identity |
| 7068 | ERROR | Invalid input: The field related to name can not be special characters ([]:|;=+*?<>@/\ |
| 7069 | ERROR | Invalid input: username |
| 7070 | ERROR | Failed to get total file blocked reason |
| 7077 | WARNING | Failed to process message due to process function is not set |
| 7083 | WARNING | Failed to Send message due to not found stream |
| 7084 | WARNING | Failed to Send message due to already end stream |
| 7086 | ERROR | Failed to send message due to connection error or server might be down |
| 7094 | WARNING | Failed to process message due to process function is not set |
| 7095 | WARNING | Failed to process request message due to stream not found |
| 7099 | ERROR | Send response to server failed |
| 7101 | WARNING | Failed to process response message due to stream not found |
| 7104 | WARNING | PIN code is in wrong format |
| 7107 | ERROR | Failed to finish first HTTPS setup |
| 7114 | WARNING | Failed to invoke OIDC Manager |
| 7115 | WARNING | Failed to pick codes from URL |
| 7117 | WARNING | Active OIDC config not found |
| 7118 | WARNING | Failed to generate new OIDC session |
| 7119 | WARNING | Invalid redirect URL |
| 7120 | WARNING | OIDC authentication cancelled |
| 7121 | WARNING | Request data to execute workflow is invalid |
| 7122 | WARNING | Unsupported command to execute workflow |
| 7123 | WARNING | Invalid command to execute workflow |
| 7124 | WARNING | Unexpected error occured when execute workflow |
| 7125 | WARNING | SAML login URL does not match the expected pattern |
| 7126 | WARNING | Invalid return code from engine interface |
| 7127 | WARNING | Invalid return code from engine interface |
| 7129 | WARNING | Invalid connector init info provided for grpc client |
| 7130 | WARNING | Invalid host init info provided for grpc client |
| 7132 | WARNING | Maximum number of grpc clients reached |
| 7134 | WARNING | Failed to create grpc client |
| 7135 | WARNING | Failed to retrieve blocked leaf files. Hash not found or invalid |
| 7136 | ERROR | Hash not found |
| 7137 | WARNING | Invalid return code from engine interface |
| 7145 | WARNING | Cannot find the signature file in the package |
| 7146 | WARNING | Failed to validate signature |
| 7147 | WARNING | Failed to validate file sizes |
| 7148 | WARNING | Failed to validate file hashes |
| 7149 | WARNING | Failed to open package file for unzipping |
| 7150 | WARNING | Failed to open package file for unzipping |
| 7151 | WARNING | Failed to open package file for unzipping |
| 7152 | WARNING | Failed to calculate hash for file |
| 7153 | WARNING | File hash mismatch |
| 7154 | WARNING | Failed to open signature file in zip |
| 7155 | WARNING | Failed to parse signature file |
| 7157 | WARNING | No Update Downloader service found |
| 7158 | WARNING | Failed to calculate hash for file |
| 7159 | WARNING | File hash mismatch |
| 7160 | WARNING | Invalid return code from engine interface |
| 7163 | WARNING | ImporterBlock: Failed to import OCM enrollment and license. Other configurations were imported |
| 7164 | WARNING | ImporterBlock: Failed to import license. Skipped import OCM enrollment. Other configurations were imported |
| 7176 | WARNING | ImporterBlock: Failed to import OCM enrollment because of missing 'ocm_enrollment' key in the import file. Other configurations were imported |
| 7177 | WARNING | ImporterBlock: Failed to import OCM enrollment because of missing 'ocm_enrollment' key in the import file. Core has already been enrolled to OCM. Other configurations were imported |
| 7179 | WARNING | ImporterBlock: Failed to import OCM enrollment as Core has already been enrolled with different enrollment info. Other configurations were imported |
| 7181 | ERROR | ImporterBlock: Failed to import OCM enrollment |
| 7183 | ERROR | Unable to perform network operation |
| 7185 | ERROR | An error occurred while receiving the HTTP response |
| 7189 | ERROR | Connection occured error |
| 7192 | WARNING | Failed to initialize connection to server, retry to connect after interval |
| 7195 | WARNING | Failed to connect to server, retry to connect after interval |
| 7202 | WARNING | Instance is failed to connect to server within the timeout |
| 7203 | WARNING | Redirect URL does not match the expected login URL |
| 7205 | WARNING | Failed to fetch token from OIDC provider |
| 7206 | WARNING | OIDC provider returned non-200 HTTP code |
| 7208 | WARNING | Failed to pick access token and id token from response |
| 7209 | WARNING | Failed to get user info from ID token |
| 7211 | WARNING | Failed to fetch user info from user endpoint |
| 7214 | WARNING | No processing function to process received message |
| 7216 | WARNING | Failed to fetch initial connection for initiliazing client |
| 7218 | ERROR | Unhandled exception occurred while processing received message from CM gRPC connector |
| 7220 | WARNING | Request data to apply workflow is invalid |
| 7221 | WARNING | Request data to create workflow datastore is invalid |
| 7232 | WARNING | Failed to invoke SAML Manager |
| 7234 | WARNING | Failed to fetch IDP Metadata |
| 7235 | WARNING | Error occurred while fetching IDP Metadata |
| 7236 | WARNING | Failed to parse IDP Metadata |
| 7238 | WARNING | Failed to check IDP Metadata (JSON) |
| 7241 | WARNING | Failed to check IDP Metadata |
| 7243 | WARNING | Failed to pick SAML codes |
| 7245 | WARNING | Failed to handle IDP initiated response |
| 7247 | WARNING | Failed to handle SP initiated response |
| 7250 | WARNING | Invalid connector init info provided for grpc client, the response is html |
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