Email Notifications

The Email Notification Templates feature allows administrators to create, customize, and manage email notifications sent to users when actions are taken on their emails.

Template list

• Search Bar: Allows users to find specific templates by name or subject.

• Filters:

  • Type: Filter by notification type (e.g., security alerts, policy actions).

• Template Columns:

  • Template Name: The name assigned to the notification template.

  • Subject: The notification email subject.

• Template Buttons:

  • Delete: Delete the selected template.

  • Clone: Clone the selected template.

• Pagination Controls: Users can navigate through multiple pages of templates.

Editing an Email Notification Template

Clicking on a template from the list opens the Template Details page, where users can configure email notification content.

Template Settings

• Email Template Name: The display name of the template.

• Subject: The notification email subject.

• Email Sender: Specifies the sender email address, for example: noreply@mycompany.com.

  • The sender field can also include both display name and email address as follows: "Display name" <noreply@mycompany.com>.

Email Content Customization

• HTML Tab:

  • Provides a rich text editor for formatting email content.

  • Users can insert fields, format text, add tables, and customize the layout.

  • Example content: "Your email was blocked due to a security issue."

• Plain Text Tab:

  • Used for text-based email clients.

Email Content Preview

• Shows a sample notification email with placeholders replaced by actual data.

Scripting Language

It is also possible to additionally customize templates using the Handlebars template scripting language. For more information see: https://handlebarsjs.com/guide/

Custom Fields

The following field can be inserted into email notification templates: