I am receiving a timeout generating a PDF, what can I do?

To prevent timeout when exporting large reports in PDF format, please follow these steps:

  • Go to Admin panel -> Settings -> Configuration -> General -> Jobs


  • Reduce the limit of extracted strings included in the generated PDF by editing the following setting:

    • REPORT_FORMAT_STRINGS_LIMIT - Only include this amount of extracted strings into HTML/PDF report

  • You can limit the extracted strings to only include interesting ones by changing the following field:

    • REPORT_FORMAT_STRINGS_MODE - What strings to include into HTML/PDF report

    • All - include all strings

    • Prefer interesting - include interesting strings first, and than other strings till limit is reached

    • Interesting - include only interesting strings