Scan results are mandatory for submitting a false detection. They provide essential context, help the Threat Detection team identify the source of a false positive, and capture details users may miss when filling out the form.
MetaDefender Core: Click the drop-down next to Export result and select JSON export. The JSON file includes details from multiscanning, reputation, and sandbox.
Standalone Sandbox: Click Download Report and select As Raw JSON.
Warning
The JSON format is required, as it enables automation during the initial submission triage.
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