Roles

Overview

MetaDefender Managed File Transfer™ includes several predefined roles, also referred to as "User Types." When MetaDefender Managed File Transfer™ is first accessed, the initial user is created as an Administrator. Any local user created afterward must have their role defined during the creation process.

Roles and Permissions

Administrator

• Has full system access and can perform all configuration tasks
• Can release files, but cannot approve files unless also assigned the Supervisor role
• Can download and preview files uploaded by other users

Restricted Administrator

• Has access to the Processing History, but cannot preview or download files belonging to other users
• Cannot create or fetch API keys, and cannot import or export MFT settings

Helpdesk Administrator

• Can manage users (add, remove, edit) and perform general administrative tasks
• Has access only to their own files

Auditor

• Has view access to all files processed by the system
• Can access the following sections: Processing History, Outbreak Prevention, Audit, Recycle Bin, and Archive
• Can also view the Supervisor History for files under supervision

Global Supervisor

• A regular user role with elevated permissions
• Can see all files in the pending approval state and approve them, making the files immediately available
• Cannot assign or delegate supervisory roles

User

• Can manage the files they upload
• Can share files with internal and guest users
• Can create guest users
• For detailed capabilities, refer to the End User Guide

Automation Coordinator:

• Can create and manage Automated Jobs

[1] Full - But without Revoke/Approve/Delete/Permanently Delete/Archive File

[2] Full - But without Settings

[3] Full - But without Restore/Delete/Permanently Delete

[4] Full - But without API keys

[5] Full - Without the ability to delegate other supervisors

[6] Full - Without the ability to preview of download other user's files

[7] Full - Without settings import/export