Update and install issues

Select the scenario that aligns with your environment, and follow the solutions outlined in the corresponding subpages. If the issue persists, please reach out to our support team with your support package. Refer to the How to create a support package page for guidance on generating the necessary files.

The installer logs can be found at C:%USERNAME%\appdata\local\temp\MetaDefender Managed File Transfer\mft.log

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Update and install issues