Database password protection

The KIOSK database is password-protected to safeguard sensitive customer information and ensure secure KIOSK operations.

Each KIOSK has a unique database password, accessible only by the KIOSK services on that specific system. The password is generated using three components:

Info

The password is created once and retained during KIOSK upgrades.

The database password and the user-input encrypted key are both hashed and securely stored for internal usage at:

  • C:\ProgramData\OPSWAT\Metadefender\blue

  • C:\ProgramData\OPSWAT\Metadefender\green

Warning

Missing these files can lead to a critical failure of the KIOSK, as the system will be completely unable to authenticate to the database.