Start a Bash session
Docker
Find the CONTAINER ID by command
E.g: the container ID = d1769cb64afe
Start a Bash session with the command docker exec -it <container id> bash
Kubernetes
Find the MetaDefenteder ICAP Server pod with the command
→ pod name: md-icapsrv-77c4654f4b-bkclc
→ namespace: default
Start a Bash session
Default container name when you use MetaDefender ICAP Server’s Helm chart is md-icapsrv
Execute the collect support packages script
To create a package you must start the script found under
As the script processes the necessary information, the script generates the support package output.
The package file is a tar.gz archive with the following name:
Where the timestamp was the date when the package was generated.
Example:
The generated package will be placed in the same location as the script that was called.
If you run container with read-only file system mode or non-root user make sure you have write permission to the working directory when you execute collect support packages script
Copy the support package from the container to outside
Docker
Use docker cp | Docker Documentation docker cp [OPTIONS] CONTAINER:SRC_PATH DEST_PATH|-
Example:
Kubernetes
Use kubectl cp Kubectl Reference Docs (kubernetes.io)
Example: