Troubleshooting Guide
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Troubleshooting Guide
Troubleshooting Guide
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Workaround to remove the Microsoft Teams old version at WindowsApps folder
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Issue Summary
During our analysis, we identified that multiple versions of Microsoft Teams may coexist on the same machine after upgrading to the new Teams application.
- Microsoft Teams (Work or School): Updated correctly to the latest version
25227.203.3915.2444. - Microsoft Teams (Old Version): Previous versions are not removed automatically by Microsoft after upgrade.
- Example:
23119.303.2080.2726 - Or version is less than 25122.1415.3698.6812
- Example:
These old versions remain under the path: C:\Program Files\WindowsApps\MicrosoftTeams_<version>
We detect these versions as vulnerable and flags them under:
- NVD: CVE-2025-53783
Root Cause
- Microsoft upgrade process does not consistently remove legacy Teams folders from
WindowsApps. - This leads to outdated binaries being present and detected as vulnerable.
Temporary Workaround
A script has been prepared to mitigate the issue by moving old Teams folders.
Steps:
- Create the script (in the .bat file format) using this
Script
@echo off SETLOCAL ENABLEDELAYEDEXPANSION:: Path to WindowsApps set "WINAPPS=C:\Program Files\WindowsApps" :: Loop through folders starting with MicrosoftTeams or microsoftTeams for /d %%F in ("%WINAPPS%\MicrosoftTeams*") do ( :: Take ownership takeown /f "%%F" /r /d y >nul 2>&1 :: Grant full control to current user icacls "%%F" /grant %username%:F /t >nul 2>&1 :: Delete folder rmdir /s /q "%%F" >nul 2>&1 ) :: End silently EXIT /BRun the script with Administrator privileges.
- The script will only move old Microsoft Teams version folders.
Recheck compliance status from the tray icon
⚠️ Note: This is a temporary workaround and should not be considered a permanent fix.
Next Steps
We are currently working to support an additional method to uninstall directly from MetaDefender Endpoint as an alternative to the current workaround.
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