Logs Export
This article applies to all MetaDefender Endpoint releases deployed on Windows, Linux, macOS, iOS or Android systems.
As you are facing issues and need to troubleshoot, this is the export log guide.
Case 1: Click on the “…” on top right of MetaDefender Endpoint and choose “Export Logs”.
Case 2: You can also export logs from the Tray icon menu by right-clicking on the icon and selecting “Export Logs”.
Exporting the file will take a few seconds for Client to generate the log (.zip) on the desktop. When completed, a notification will be displayed.
If you have any difficulty Accessing Device Client Version Information, please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.