Error Message Description Table
Every log entry on MetaDefender Core always comes with a message ID number which is an unique identifier for that log entry ( Log message format)
For example:
[WARNING] 2019.07.02 05:25:27.749: (core.workflow) Can not send extract task, id='lms::workflow::WorkflowExecutor(0x214af499d00)', node=':1076', block='ExtractBlock' [msgid: 3059]Then message ID associated to that message would be 3059.
For warning/error message type, besides the message itself (e.g. Can not send extract task, id='lms::workflow::WorkflowExecutor(0x214af499d00)', node=':1076', block='ExtractBlock'), using message ID (e.g. 3059) can help reveal more information about that warning/error.
Following is the list of error message description (only applicable to warning/error message type).
Disclaim:
- This list is auto generated and should be updated accordingly with MetaDefender Core upgrade.
- Should be used as reference only, for a complete issue troubleshooting guidance, please reach out to OPSWAT Support.
| Error message ID | Error description |
|---|---|
| 8 | Unknown error occurred in the daemon/service. |
| 16 | Error happened in the communication |
| 21 | Can't connect to the server |
| 26 | Can't send a message to the target, it's probably disconnected |
| 28 | The connection is timed out |
| 73 | Error happened in the communication |
| 101 | Error happened in the communication |
| 113 | Invalid file deletion |
| 130 | Unknown error occurred in the daemon/service. |
| 149 | Unable to gather OS information |
| 162 | Sending scan requests failed |
| 166 | File given can not be opened |
| 169 | REST frontend timeout. |
| 176 | Agent status is not available |
| 179 | Agent status is unavailable |
| 181 | REST response format is invalid |
| 217 | Engine name unreachable |
| 218 | Engine definition unreachable |
| 219 | Engine leak |
| 220 | Engine leak |
| 221 | Engine leak |
| 222 | Engine leak |
| 231 | Engine error |
| 246 | Can't transfer file, data channel is not open |
| 248 | File transfer response error |
| 250 | Error transferring file |
| 252 | Error in package staging process |
| 253 | Error in package staging process |
| 254 | Error in package staging process |
| 255 | Error in package staging process |
| 256 | Error in package staging process |
| 275 | Email sending error |
| 277 | Email sending error |
| 282 | Invalid main update descriptor |
| 283 | Invalid package descriptor |
| 285 | Invalid file downloaded |
| 297 | Invalid state option given in GetEngineInfoBlock |
| 303 | Downloaded package is not complete |
| 304 | Downloaded package is invalid |
| 305 | Downloaded package is invalid |
| 306 | Downloaded package is invalid |
| 307 | Downloaded package is invalid |
| 308 | Downloaded package is invalid |
| 314 | Agent with identifier is unavailable |
| 319 | Can not open downloaded package |
| 320 | Downloaded package is invalid |
| 321 | No respond from agent |
| 325 | No respond from agent |
| 326 | Error loading database |
| 330 | Error in uploaded descriptor |
| 338 | No respond from agent |
| 341 | Error in getting update package |
| 342 | Error in getting update package |
| 343 | Error in package staging process |
| 355 | Invalid reference to user data |
| 379 | Database error: user query |
| 382 | Database error: user query |
| 383 | Database error: users query |
| 385 | Database error: role query |
| 386 | Database error: roles query |
| 425 | Invalid state option given in GetDatabaseInfoBlock |
| 428 | Error in checking package updatable |
| 431 | Error validating engine |
| 439 | Agent status is not available |
| 453 | Agent with identifier is unavailable |
| 459 | No respond from agent |
| 465 | Database error: getting scan request |
| 473 | Agent does not have specific engine |
| 474 | Downloaded packagedescriptor is invalid |
| 485 | Error while downloading files from update server |
| 486 | Invalid certificate found while downloading files from update server |
| 495 | File missing during validation |
| 496 | File size mismatch during validation |
| 497 | SSL errors for https://update.dl.opswat.com |
| 506 | File type checking timed out |
| 520 | Could not trigger update |
| 523 | Invalid file reference |
| 541 | Invalid type reference for entry |
| 542 | Invalid type reference for entry |
| 543 | Invalid type reference for entry |
| 545 | Invalid type reference for entry |
| 547 | Invalid type reference for entry |
| 551 | Internal error occurred during the program run |
| 552 | System error occurred during the program run |
| 553 | Unknown error occurred during the program run |
| 554 | Can't create resource file |
| 556 | HTTP redirection count exceeded limit |
| 563 | Database error: get linked extracts |
| 598 | Invalid file reference |
| 599 | Engine type unreachable |
| 602 | Download timed out. |
| 611 | Can't remove the downloaded zip archive |
| 613 | File extraction failed while updating |
| 620 | Invalid content received for update |
| 621 | Can't download file for update |
| 624 | File open file for update |
| 628 | Can't read file to validate it's content |
| 639 | No respond from agent |
| 641 | Error in getting package state information |
| 642 | Error in checking package updatable |
| 652 | License is invalid or not containing licensed_engines |
| 657 | No activation_key is received |
| 658 | Invalid activation option value |
| 659 | Activation error |
| 662 | Connected agent count reached the license limit |
| 663 | License is invalid or not containing max_agent_count |
| 670 | Package download failed |
| 678 | Could not upload file |
| 679 | Update could not be applied |
| 686 | Trying to load engine which is not installed to the agent |
| 687 | Trying to load engine which is corrupt |
| 708 | Engine load failed |
| 711 | Updated engine can't find eicar file as threat |
| 716 | Installing engine resulted in error |
| 718 | Installing database resulted in error |
| 721 | Error in install database |
| 722 | Installing database resulted in error |
| 723 | File is missing for update in agent |
| 727 | Error loading engine |
| 732 | Error installing engine, unable to copy descriptor file |
| 734 | After updating the database the package descriptor is invalid |
| 736 | Error in prepare database |
| 737 | Error installing engine, unable to copy descriptor file |
| 749 | Engine process crashed |
| 802 | Could not create path to save updates |
| 808 | Could not save package, skipping |
| 809 | Could not save package, skipping |
| 812 | Could not save package, skipping |
| 813 | Could not save package, skipping |
| 814 | Error creating database package |
| 816 | Error creating database package |
| 819 | Error creating database package |
| 820 | Error creating database package |
| 827 | Database error: retrieving audit log |
| 828 | Database error: inserting audit log |
| 829 | Database error: retrieving audit log count |
| 833 | Exception during operation |
| 835 | Could not trigger update |
| 837 | Could not trigger update |
| 838 | Update package download failed |
| 842 | Error adding license information to engine descriptor |
| 843 | Could not copy legacy package, skipping |
| 844 | Could not save legacy package, skipping |
| 846 | Packagedescriptor could not be read |
| 847 | Could not read descriptor file |
| 848 | Could not write descriptor file |
| 852 | Error opening CERT file |
| 854 | No legacy database wrapper package present |
| 855 | Could not write licenses to database descriptor |
| 858 | Metadescriptor could contains tampered information, abort processing |
| 861 | Can't process new licence information |
| 862 | Error in package staging process |
| 863 | Can't initialize source instance |
| 864 | Can't create resource file |
| 865 | Can't send data to agent |
| 866 | Can't transfer file, can't open resource file |
| 868 | Can't get temporary file name |
| 869 | Can not find data channel |
| 870 | Can not load engine shared library |
| 871 | Cannot create temporary directory for engine files |
| 892 | Could not export legacy package, skipping |
| 931 | Unexpected network reply arrived |
| 945 | Error in getting update package by state |
| 947 | Error receiving data, request log from customer |
| 948 | Not enough disk space to export package(s) |
| 949 | Not enough disk space to export package(s) |
| 950 | Not enough disk space to export package(s) |
| 951 | Error sending data to agent, request log from customer |
| 952 | Not enough disk space to apply update package on agent |
| 953 | Not enough free disk space for agent to handle updates |
| 955 | Error sending data to agent, request log from customer |
| 969 | Creating of symbolic link has failed |
| 970 | Error in prepare database |
| 978 | Could not establish remote communication |
| 979 | Could not establish local communication |
| 981 | Deactivation error |
| 995 | Activation key not found in license |
| 996 | Stored license is invalid |
| 997 | Invalid activation option value |
| 998 | Automatic rectivation error |
| 999 | Error saving license information |
| 1002 | License activation error |
| 1003 | Error during license activation |
| 1009 | Network error occurred while trying to lookup hash |
| 1010 | Invalid response retrieved from server |
| 1017 | Due to errors in previous requests, disabling hash lookup for a given interval |
| 1019 | Too many timeout error occurred in a short period of time |
| 1025 | Error occurred in engine process |
| 1027 | Issue occurred while transfering file to agent |
| 1030 | Invalid update folder found |
| 1031 | Error Sending hashes message, request log from customer |
| 1037 | Engine capabilities unreachable |
| 1042 | Engine's descriptor is invalid |
| 1043 | Could not open update archive |
| 1046 | Custom engine task starting timed out |
| 1047 | Custom engine task finishing timed out |
| 1050 | Issue with agent, see troubleshooting guide |
| 1051 | Engine issue on agent |
| 1052 | Error in installing custom engine, engine with id not found |
| 1053 | Issue happened with engine |
| 1055 | Agent with identifier is unavailable |
| 1057 | No respond from agent for custom engine installation |
| 1058 | Error validating engine, no engine descriptor found |
| 1059 | Error validating engine, invalid engine descriptor found |
| 1064 | Not handling file as local, not must be an issue |
| 1068 | Could not apply udpates from picku folder |
| 1081 | Could not create folder for pickup |
| 1095 | Testing engine failed |
| 1096 | File transfer response error |
| 1100 | Error in package staging process |
| 1126 | Could not create quarantine database |
| 1134 | Error in quarantine database |
| 1135 | Error in quarantine database |
| 1136 | No such file to remove |
| 1141 | Error in quarantine database |
| 1142 | Error in quarantine database |
| 1144 | Error in quarantine database |
| 1147 | Error reading quarantine file |
| 1148 | Download aborted |
| 1151 | Error adding file to quarantine |
| 1152 | Error adding data chunk to quarantine file |
| 1153 | Error receiving file data, removing file from sanitized storage |
| 1154 | Given path is not absolute |
| 1155 | Could not create storage folder |
| 1156 | File storage path is not writable |
| 1157 | No owner given |
| 1158 | Id is not specified |
| 1159 | Id is too short |
| 1160 | Could not create directory |
| 1161 | Could not create directory |
| 1163 | Error opening file |
| 1164 | Could not write file |
| 1165 | File id is not specified |
| 1166 | No such file found |
| 1167 | Could not remove file |
| 1168 | File id or owner is not specified |
| 1169 | No such file to finalize |
| 1170 | Error sending file data to core |
| 1171 | Can't request file, data channel is not open |
| 1173 | Could not request file from agent |
| 1174 | Can't request file from agent |
| 1176 | Processing file from agent encountered an error |
| 1177 | Could not read salt value |
| 1178 | Could not read salt value |
| 1179 | Error creating salt file |
| 1180 | Error generating salt value for quarantine |
| 1182 | Error occurred quarantining file |
| 1183 | File not found in quarantine |
| 1184 | Same owner was already reading another file |
| 1185 | Error reading file in quarantine |
| 1186 | Error writing data to quarantined file |
| 1188 | Could not finalize quarantined file |
| 1190 | No file with given id is present for removal |
| 1191 | Could not remove file from quarantine |
| 1192 | Could not remove file from quarantine |
| 1193 | Could not gather quarantine information |
| 1196 | Database error: user query |
| 1198 | Error parsing disabled times information |
| 1201 | See reason for more information about the reason |
| 1204 | Can't open metadescriptor file for writing |
| 1220 | The certificate chain maybe invalid |
| 1221 | Info about the certificates in the chain |
| 1226 | Vulnerability lookup timed out |
| 1227 | Error in checking package updatable |
| 1229 | Error receiving file data, removing file from quarantine |
| 1230 | Engine capabilities unreachable |
| 1231 | Engine leak |
| 1232 | Engine capabilities unreachable |
| 1233 | Engine leak |
| 1235 | Could not create sanitized database |
| 1252 | Error in sanitize database |
| 1253 | Error in sanitize database |
| 1254 | Error getting sanitized files |
| 1258 | Error querying sanitized files |
| 1266 | Error occurred adding file to sanitized storage |
| 1267 | File not found in sanitized storage |
| 1268 | Same owner was already reading another file |
| 1269 | Error reading file in sanitized storage |
| 1270 | Error writing data to sanitized file |
| 1272 | Could not finalize sanitized file |
| 1277 | Could not gather sanitized files information |
| 1280 | Error reading quarantine file |
| 1281 | Download aborted |
| 1284 | Wrong enabled template in sanitize block |
| 1285 | Wrong convert template in sanitize block |
| 1287 | Error in sanitization, retries emptied |
| 1290 | Error adding file to sanitized storage |
| 1291 | Error adding data chunk to sanitized file |
| 1295 | Error saving sanitized file |
| 1305 | Database's descriptor is invalid |
| 1603 | Error in package staging process |
| 1604 | Filestore unreachable |
| 1605 | Could not upload file |
| 1606 | Could not upload file |
| 1607 | File not exist to load schema from |
| 1608 | Schema is not a proper JSON |
| 1609 | Schema format is invalid |
| 1670 | Error while checking if package is md.com only |
| 1677 | File not exist to load default value from |
| 1678 | Default value file is not a proper JSON |
| 1679 | Default value file format is invalid |
| 1693 | Database error occurred |
| 1695 | Database error occurred |
| 1696 | Database error occurred |
| 1697 | Database error occurred |
| 1699 | Unable to apply patch to revert configuration |
| 1700 | Reverted configuration is invalid, hash not matching |
| 1701 | Database error occurred |
| 1702 | Unable to load configuration from default values |
| 1703 | Unable to save configuration from default values |
| 1704 | Default value file is not a proper JSON |
| 1705 | Default value file format is invalid |
| 1706 | Unable to load configuration |
| 1711 | Error when sending bytes through socket |
| 1712 | Default value file is not a proper JSON |
| 1740 | Error reserving data id |
| 1741 | Process local file encountered an error |
| 1742 | No data id was set in HandleLocalFileBlock |
| 1777 | Unable to save new configuration |
| 1781 | Database error: requesting export on empty processing history |
| 1782 | Removing engine folder failed |
| 1783 | Removing engine folder failed |
| 1784 | Removing engine folder failed |
| 1785 | Removing folder failed |
| 1787 | Removing invalid update folder failed |
| 1790 | Removing folder failed |
| 1791 | Removing folder failed |
| 1792 | Removing package folder failed |
| 1793 | Removing database folder failed |
| 1794 | Removing folder failed |
| 1795 | Removing folder failed |
| 1798 | Removing downloading packages failed |
| 1801 | Error when selecting from downloaded |
| 1803 | Error when deleting from downloaded |
| 1804 | No result when selecting from downloaded |
| 1805 | Removing engine folder failed |
| 1825 | Database error: role query |
| 1828 | Invalid username or password |
| 1830 | Error in writing configuration file |
| 1833 | User has been suspended |
| 1835 | Database error: users query |
| 1836 | Error in updating engine configuration |
| 1850 | Database error: could not create default local directory |
| 1855 | Database error: userdirectory query failed |
| 1859 | User validation error |
| 1861 | User validation error: missing password or salt |
| 1862 | Database error: user query |
| 1869 | Error in workflow manager |
| 1870 | Error in workflow manager |
| 1871 | Error in workflow manager |
| 1877 | Failed to remove stuck file after multiple attempts |
| 1883 | Database error: users of user directory could not be deleted |
| 1911 | No root CA certificates found for LDAP SSL/TLS connections on windows platform |
| 1994 | Content length header does not match with downloaded content |
| 2031 | Timed out adding file to sanitized archive |
| 2035 | Invalid sanitization configuration found for archive |
| 2049 | Engine compression capabilities unreachable |
| 2050 | Engine leak |
| 2051 | Next file extraction resulted in fail |
| 2090 | Database error: user query |
| 2091 | Database error: user query |
| 2095 | Sending scan requests failed |
| 2102 | Sending external action requests failed |
| 2107 | Block missing option 'origin' |
| 2123 | No respond from agent |
| 2124 | Not enough information for whitelisting |
| 2194 | Input folder got corrupted, removing it |
| 2333 | File transfer response error |
| 2337 | Local file path and body both set, ambiguous request |
| 2352 | Error adding file to quarantine |
| 2354 | Error in quarantine database |
| 2357 | Error in quarantine database |
| 2360 | Could not update quarantined file |
| 2361 | Could not gather quarantine information |
| 2382 | Selected rule not matches batch's rule |
| 2384 | Error storing scan batch |
| 2388 | Database error: error querying batch |
| 2390 | Database error: get batched requests |
| 2394 | Error in writing license file |
| 2395 | Error in writing license file |
| 2424 | Could not create job object |
| 2425 | Could not set information on job object |
| 2426 | Could not assign process to job |
| 2484 | Cert or key file is not readable |
| 2485 | Configured certificate cannot be used |
| 2486 | Configured certificate cannot be used |
| 2487 | Configured certificate cannot be used |
| 2532 | Found unregistered file inside sanitized storage |
| 2547 | Stopped extracting archive file due to reaching a limit |
| 2548 | Archive engine gave invalid response |
| 2555 | Unable to save updated configuration |
| 2637 | Invalid node id while trying to load engine |
| 2640 | Invalid node id while trying to query node status |
| 2646 | Database error: error querying what to delete |
| 2651 | Cannot find file in FinalizeScanResultBlock |
| 2652 | Given dataid can not be cancelled |
| 2653 | Given dataid can not be cancelled |
| 2654 | Database error: users query |
| 2737 | Database error: userdirectory query failed |
| 2748 | Database error: finalizing statistics |
| 2888 | Something is wrong when opening file |
| 2892 | Possible Insufficient memory to operate, system throw bad_alloc |
| 2895 | LDAP error: DN of group has changed in remote directory service. Group can not be considered valid any more |
| 2897 | Database error: Can not cache user. Already exists as non-cached |
| 2898 | Database error: Can not cache user. Already cached in DB with different DN attribute |
| 2905 | File can not be opened for writing |
| 2906 | Unable to write to file |
| 2910 | Certificate name is invalid, not using HTTPS |
| 2973 | Invalid INIT state setting for megapackage |
| 2974 | Invalid same state setting for megapackage |
| 2983 | No megapackage to delete with id |
| 2988 | Error removing package |
| 2996 | Package sent for validation is invalid |
| 2997 | Error validating checksum of package |
| 2998 | Invalid path to generate megapackage |
| 2999 | Not enough free space to generate megapackage |
| 3000 | Error creating package |
| 3001 | Invalid package found during megapackage generation, aborting |
| 3002 | Error adding file to megapackage |
| 3003 | Error adding file to megapackage |
| 3004 | Error adding report to megapackage |
| 3005 | Error generating sha256 checksum for megapackage |
| 3006 | Could not open file for reading |
| 3007 | Error creating database package |
| 3008 | Error creating database package |
| 3009 | Error creating database package |
| 3013 | Megapackage could not be locked for download |
| 3014 | Error opening megapackage for reading |
| 3015 | Megapackage file is missing from disk |
| 3016 | Could not initiate download |
| 3040 | An engine failed to initialize properly |
| 3042 | Node could not create new folder for engine |
| 3043 | Node could not create new folder for engine |
| 3044 | Error in updating engine schema |
| 3045 | Error in package storing process |
| 3048 | Invalid engine configuration |
| 3049 | Schema based configuration received for non schema based engine |
| 3050 | Schema based engine received legacy configuration |
| 3051 | Legacy configuration received is invalid |
| 3052 | Invalid configuration received for engine |
| 3053 | Schema based engine config is invalid |
| 3059 | Failed to send extract task to Agent |
| 3060 | Failed to extract |
| 3061 | Extraction timeout reached |
| 3109 | Database installation failed |
| 3110 | Engine installation failed |
| 3111 | Engine installation failed |
| 3112 | Engine installation failed |
| 3113 | Custom Engine installation failed |
| 3114 | Engine installation failed |
| 3115 | Communication possible disconnected |
| 3116 | Communication possible disconnected |
| 3118 | No valid node status found |
| 3120 | No result for DLP lookup |
| 3121 | Engine capabilities unreachable |
| 3122 | Engine leak |
| 3123 | Engine leak |
| 3126 | Invalid DLP engine preferences found |
| 3127 | Invalid DLP engine preferences defaults found |
| 3128 | Invalid DLP engine preferences schema found |
| 3133 | No valid node status found |
| 3136 | Database error: finalizing statistics |
| 3140 | Can't process shared resource file |
| 3141 | Can't transfer file, data channel is not open |
| 3142 | Can't transfer file, no result from node |
| 3143 | Resource file sharing response error |
| 3185 | Error reading quarantine file |
| 3186 | Error sending data to agent, request log from customer |
| 3188 | Error transferring file |
| 3195 | Sandbox scheduling error |
| 3197 | Error in quarantine database |
| 3198 | Invalid result from sandbox engine |
| 3199 | Invalid result from sandbox engine |
| 3201 | Invalid result from sandbox engine |
| 3205 | Sending scan requests failed |
| 3206 | Sending scan requests failed |
| 3207 | Sending scan requests failed |
| 3208 | Invalid sandbox result |
| 3209 | Invalid sandbox result |
| 3210 | Invalid result from sandbox engine |
| 3211 | Sending scan requests failed |
| 3214 | Invalid sandbox result |
| 3215 | Invalid sandbox result |
| 3216 | Invalid result from sandbox engine |
| 3241 | Extraction open task timed out |
| 3242 | Extraction next task timed out |
| 3257 | An error occurred while generating package |
| 3259 | Package generation is already in progress |
| 3260 | Package generation is already in progress |
| 3261 | Error while generating package |
| 3264 | Source type is unknown |
| 3267 | Can't extract zip source |
| 3268 | Http source is not a zip |
| 3269 | Can't open package descriptor for writing |
| 3273 | No status for node found |
| 3274 | No Yara engine found on node |
| 3275 | No result received |
| 3276 | Database error: sources query. |
| 3277 | Database error: issues query |
| 3288 | Expiration field is not a proper date |
| 3289 | License is expired |
| 3291 | Expiration field is present but it is not a timestamp |
| 3303 | EngineManager: RPC message received, but has no sender |
| 3305 | EngineManager: RPC executor not found, sending back to caller |
| 3307 | EngineManager: RPC caller not found, result orphaned |
| 3311 | Engine failed to call remote procedure call |
| 3313 | Remote procedure call timed out |
| 3315 | Engine called RPC, but an error happened |
| 3317 | Engine: There is no active engine to send RPC message to |
| 3326 | Cloud scheduling error |
| 3331 | Error in quarantine database |
| 3338 | Database error: cloud |
| 3340 | Database error: cloud |
| 3346 | Database error: cloud |
| 3347 | Database error: cloud |
| 3349 | Database error: cloud |
| 3350 | Database error: cloud |
| 3352 | Database error: cloud |
| 3354 | Database error: cloud |
| 3357 | Sending scan requests failed |
| 3358 | Sending scan requests failed |
| 3359 | Sending scan requests failed |
| 3360 | Invalid result from cloud engine |
| 3363 | Sending scan requests failed |
| 3365 | No cloud engine can be found in Core's engine set |
| 3367 | No cloud engine is running on the node |
| 3368 | Invalid result from cloud engine |
| 3373 | Ignition file processing failed |
| 3378 | Failed to finish welcome wizard |
| 3379 | Welcome wizard user not found |
| 3380 | Failed to remove welcome wizard user |
| 3414 | Probably incorrect db state |
| 3415 | Probably incorrect db state |
| 3454 | An error occured after data was transfered to node |
| 3461 | Engine compression capabilities unreachable |
| 3467 | Database error: product query failed |
| 3473 | No respond from agent |
| 3474 | Installing database resulted in error |
| 3475 | Engine: There is no passive engine |
| 3476 | Engine: There is no active engine to deactivate |
| 3477 | Engine: Engine is already deactivated |
| 3479 | Error in updating custom engine, engine with id not found |
| 3480 | Error in updating custom engine, engine with id not found |
| 3481 | Error in updating custom engine, engine with id is active |
| 3482 | Installing database resulted in error |
| 3483 | Removing custom engine db folder failed |
| 3484 | Error installing database |
| 3485 | Error installing database, preupdate custom engine failed |
| 3486 | Error installing database, unable to copy descriptor file |
| 3487 | Error installing database, unable to copy database files |
| 3488 | Error installing database, postupdate custom engine failed |
| 3490 | Error in updating custom engine, engine with id not found |
| 3494 | Node couldn't create resources folder in given timeout |
| 3500 | Error validating user. Current server time is wrong. |
| 3501 | User validation error: Missing token data |
| 3502 | User validation error: Token data has expired |
| 3503 | Failed to remove reset password token from database |
| 3506 | Failed to validate user belonging to a disabled directory |
| 3507 | Non-local users are not allowed to login by token |
| 3508 | User validation error |
| 3510 | Error updating password |
| 3515 | Email sending error |
| 3517 | Email sending error |
| 3519 | Invalid login token |
| 3523 | Can't login mail server with the configuration |
| 3524 | Can't connect to mail server with the configuration |
| 3525 | Exception during closing connection to mail server |
| 3532 | Engine process is killed when timed out |
| 3534 | Can't find watermarked file |
| 3535 | File was still open when started reading from another |
| 3536 | Can't open watermarked file |
| 3537 | Error adding data to dlp file |
| 3539 | Error finalizing file |
| 3541 | Error occurred adding file to dlp storage |
| 3544 | Error reading watermarked file content |
| 3545 | Downloading watermarked file aborted |
| 3546 | Could not create dlp database |
| 3553 | Error in dlp database |
| 3554 | Error in dlp database |
| 3555 | No such file to remove |
| 3559 | Warning, could not remove file |
| 3561 | Error in dlp database |
| 3567 | Error querying watermarked files |
| 3571 | Error adding file to dlp storage |
| 3572 | Error adding data chunk to dlp file |
| 3573 | Error receiving file data, removing file from dlp storage |
| 3575 | Engine capabilities unreachable |
| 3576 | Engine leak |
| 3580 | Error adding new watermarked file to dlp storage |
| 3644 | Trying to send a compress task not exist in running compression tasks |
| 3645 | Trying to send an extract task not exist in running extraction tasks |
| 3661 | Error occurred while accessing scan details to add quarantine action |
| 3664 | Trying to load un-existed engineprocess*.exe |
| 3666 | Error when creating symlink of engineprocess*.exe |
| 3677 | Found unregistered file inside dlp storage |
| 3678 | Null metadata |
| 3679 | Invalid format metadata |
| 3680 | Error at parsing metadata |
| 3681 | Invalid format metadata |
| 3687 | Extraction size limit reached |
| 3688 | Cannot remove session id |
| 3692 | Extraction timeout reached |
| 3693 | Engine extraction capabilities unreachable |
| 3694 | Engine leak |
| 3736 | Failed to get version of preference schema |
| 3738 | Failed to get converted preference schema |
| 3746 | Failed to receive result after sending task to handle scan preferences |
| 3747 | Failed to convert scan preferences |
| 3753 | Error in creating result containter. |
| 3754 | Archive engine return a not empty folder |
| 3756 | Error in response while hash lookup such as invalid apikey |
| 3758 | Failed to hash |
| 3762 | Timeout when loading engine |
| 3763 | Timeout when testing engine |
| 3774 | Client disconnected, the data has not been transferred successfully |
| 3775 | Client disconnected, the data has not been transferred successfully |
| 3780 | Found unregistered file inside quaratine storage |
| 3807 | Error in setting update url |
| 3809 | Re-generate download ID |
| 3811 | Clean up outdated download IDs |
| 3827 | User roles validation error |
| 3828 | User roles validation error |
| 3832 | The file is not an archive or corrupted |
| 3833 | The file is not an archive or corrupted |
| 3835 | Error in getting package |
| 3845 | Failed to rotate nginx log, cannot rename log file |
| 3847 | Failed to rotate nginx log, cannot rename log file |
| 3850 | Failed to rotate nginx log, failed to reopen log |
| 3854 | Rotate nginx log successfully but cannot compress |
| 3863 | Could not remove file |
| 3870 | Could not remove file from sanitized storage |
| 3871 | Could not remove file from sanitized storage |
| 3872 | Could not request file from agent |
| 3873 | Processing file from agent encountered an error |
| 3876 | After updating the database the engine folder could not be found |
| 3877 | Node is under high load |
| 3888 | Missing suffix of original file |
| 3893 | No response from agent |
| 3917 | Open file resulted in fail |
| 3918 | Error when compressing. |
| 3919 | Compression has got error |
| 3925 | Undefined webhook reply |
| 3926 | Webhook response failed |
| 3933 | Stop extraction resulted in fail |
| 3934 | Directory not supported |
| 3955 | Failed to invoke extension |
| 3958 | Failed to login with Single Sign-On enabaled |
| 3959 | Do single sign-on with an unsupported directory |
| 3971 | Error in statistic info db |
| 3972 | Error querying statistic info db rowid |
| 3973 | Error querying statistic info db rowid |
| 3996 | File upload rejected due to insufficient disk space. |
| 3999 | Database error: configuration query |
| 4000 | Database error: configuration query |
| 4001 | Unable to apply patch to revert configuration |
| 4002 | Reverted configuration is invalid, hash not matching |
| 4003 | Database error: configuration query |
| 4005 | Database error: insert configuration |
| 4006 | Database error: configuration query |
| 4007 | Database error: configuration query |
| 4008 | Database error: configuration query |
| 4009 | Migration failed. Cannot create log directory |
| 4022 | Database error: user query |
| 4023 | Database error: Failed to delete user directory |
| 4024 | Database error: Failed to delete user directory |
| 4025 | Database error: Failed to delete user directory |
| 4026 | Database error: Failed to delete user directory |
| 4027 | Database error: Failed to delete user directory |
| 4031 | Error delete physical quarantine file |
| 4033 | Database error: error deleting all records |
| 4034 | Database error: Failed to delete records |
| 4041 | Error adding file to quarantine |
| 4044 | Failed to insert new request |
| 4045 | Failed to insert scan result |
| 4046 | Failed to clean incompleted requests |
| 4047 | Database error: update verdict count per hour |
| 4048 | Database error: update DLP count per hour |
| 4049 | Could not finalize scan requests |
| 4050 | Failed to insert new batch |
| 4051 | Database error: getting scan request id from hours |
| 4052 | Database error: getting verdicts statistics by hours |
| 4053 | Database error: getting DLP statistics by hours |
| 4054 | Database error: getting verdicts statistics by hours |
| 4055 | Database error: getting statistics info |
| 4056 | Database error: getting statistics info |
| 4057 | Database error: error deleting all records |
| 4058 | Database error: Failed to delete records |
| 4062 | Database error: error querying what to delete |
| 4066 | Database error: cloud |
| 4069 | Error in statistics DB |
| 4070 | Error in statistics DB: get rule id by name |
| 4071 | Error in statistics DB: rule not found |
| 4072 | Error in statistics DB: get metascan statistics |
| 4073 | Error in statistics DB: get CDR statistics |
| 4074 | Error in statistics DB: get DLP statistics |
| 4075 | Error in statistics DB: get vulnerabilities statistics |
| 4076 | Error in statistics DB: wrong type for top file types |
| 4077 | Error in statistics DB: get file types statistics |
| 4081 | Could not remove file from sanitized storage |
| 4082 | Could not remove file from sanitized storage |
| 4084 | Postgres issue |
| 4089 | Error in dlp database |
| 4091 | Coud not found the key to decrypt proxy password |
| 4093 | Error in sanitize database |
| 4096 | Database error: Failed to delete user directory |
| 4097 | Error in package staging process |
| 4098 | Error in get engine by state |
| 4099 | Error in get engine configuration |
| 4100 | Error in get engine schema |
| 4101 | Database error: user query |
| 4102 | Database error: Failed to delete user directory |
| 4104 | Database error: Failed to delete user directory |
| 4106 | Database error: Failed to delete user directory |
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