NetWall - How to setup FTP File Transfers

Prerequisites

• Device Readiness: Ensure your NetWall Diode appliance is powered on, connected, and that any required security dongles are properly inserted.

• Network Connectivity: Verify that the diode and the FTP server have network connectivity.

• Credentials: Have your FTP server details (IP/hostname, port, username, password, and file path)

Step-by-Step Configuration

1. Log In to the Management UI

• Open your preferred web browser.

• Navigate to the management IP address of your NetWall Diode.

• Enter your user credentials to access the management interface.

2. Access the File Transfer Section

• From the main dashboard, select File Transfer from the navigation menu.

• The File Transfer section will list the supported file transfer protocols.

3. Select the FTP Option

• Click on the FTP label to display the FTP-specific configuration options.

• Click the Add FTP Share button to begin creating a new FTP file transfer profile.

4. Configure FTP Settings

• Server Details: Enter the FTP server’s IP address or hostname and port number (default is 21 unless a custom port is used).

• Credentials: Input the FTP username and password required to access the server.

• File Path: Specify the directory or file path on the FTP server where the files are located.

• Additional Parameters: Configure any optional settings such as connection timeout or choose between active and passive transfer modes based on your network requirements.

5. Save and Validate the Configuration

• Click Save to apply your FTP settings.

• (Optional) Use the Test Connection feature to verify that the NetWall Diode can establish a successful connection to the FTP server.

Additional Considerations

• One-Way Transfer Enforcement: The NetWall Diode is designed to enforce unidirectional data flow. Once configured, files will transfer from the external FTP share into the secure network without a return path.

• Security Best Practices: Ensure that the FTP server is hardened and configured to allow only the necessary one-way transfers.

• Monitoring & Logs: Regularly check the device logs within the management UI to verify successful transfers and to troubleshoot any issues.

Troubleshooting

• Connection Issues:

  • Confirm that the FTP server’s IP address, port, and credentials are correct.

  • Verify that network firewalls permit FTP traffic from the diode’s external interface.

• Transfer Failures:

  • Ensure that the specified file path exists and that the FTP user has read permissions.

  • Review any error messages in the management UI logs for clues.