Customer Organizations

The Customer Organization tab displays all the product licenses that Distributors and Resellers have sold to their customers. To access this page, navigate to License Management > Customer Organizations

Overview interactive charts provides high-level overview of customers’ license usage and status.

Detailed lists of product licenses

Cloud Services

  • For MetaDefender Cloud: My OPSWAT Portal shows licenses with license expiration and scan limit info.
  • For MetaDefender IT Access: Don't display on this page

On-Premises Product Licenses: The following information is displayed

  • Product: The name of the OPSWAT Product.

  • License Key: The license keys associated with the OPSWAT Product.

  • Status: The status of the license, either Active, Expiring or Expired.

  • Start Date: The date when the license becomes effective.

  • Expiration Date: The expiration date of the license.

  • Deployed / Purchased: The number of deployed product instances and the instance limit purchased for the license.

  • Type: Evaluation/Purchased

    • Evaluated Licenses: Temporary licenses used for evaluating a product.
    • Purchased Licenses: Licenses for on-premises products that have been purchased by the user account.
  • Note

The portal prioritizes displaying the licenses of sub-organizations. If a license key is assigned to both the main and sub-organizations, it will only appear under the sub-organization.

The following actions are available in the three dots menu:

  • Activate License: Activate a license for the selected product. Please refer to Activate License for details.
  • See full License History: View the full license history. By default, Expired licenses are not displayed.
  • Download Active Deployment Report: Download an Excel File containing all the License Key information and the list of active Deployments.
  • Download Product Installer: Open a pop-up Product download dialog that allows users to download installers for the selected product.
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