My Organization and its sub-organizations

The My Organization tab displays licenses for both the main organization and its sub-organizations if the following conditions are met:

• The current organization has the "Manage Sub-organizations" setting enabled. Users can submit support ticket to request this setting.
• AND The user has Full Access permission on the "License Management" role object. User can request the Organization's Admin to grant this permission. (Refer to Custom Roles and Permissions#custom-roles-and-permissions for details)
• AND The user has Full Access/View Only permission on the "License Management - Sub Organizations" role object. User can request the Organization's Admin grant this permission. (Refer to Custom Roles and Permissions#custom-roles-and-permissions for details)

Authorized users can view or manage licenses and perform certain actions for both the main organization and its sub-organizations, depending on their assigned permissions.

Cloud Services:

• For MetaDefender Cloud: My OPSWAT Portal displays the main organization’s license information, including the user's API Key and license details. For sub-organizations, only license details are displayed.
• For MetaDefender IT Access: Since the license is personal, the portal shows user's license information for the current organization only.

On-Premises Product Licenses: The following information is displayed

• Product: The name of the OPSWAT Product.

• License Key: The license keys associated with the OPSWAT Product.

• Status: The status of the license, either Active, Expiring or Expired.

• Start Date: The date when the license becomes effective.

• Expiration Date: The expiration date of the license.

• Deployed / Purchased: The number of deployed product instances and the instance limit purchased for the license.

• Type: Evaluation/Purchased

  • Evaluated Licenses: Temporary licenses used for evaluating a product.
  • Purchased Licenses: Licenses for on-premises products that have been purchased by the user account.

• Note

The following actions are available in the three dots menu:

• Activate License: Activate a license for the selected product. Please refer to Activate License for details.
• See full License History: View the full license history. By default, Expired licenses are not displayed.
• Download Active Deployment Report: Download an Excel File containing all the License Key information and the list of active Deployments.
• Download Product Installer: Open a pop-up Product download dialog that allows users to download installers for the selected product.