Customer Organizations

The Customer Organization tab displays all the product licenses that Distributors and Resellers have sold to their customers. To access this page, select 'License Management' from the left navigation menu then select "Customer Organizations" tab.

The licensed products are divided into two sections:

Cloud Services

• For MetaDefender Cloud: My OPSWAT Portal shows licenses with license expiration and scan limit info.
• For MetaDefender IT Access: Don't display on this page

On-Premises Product Licenses

• Evaluated Licenses: Temporary licenses used for evaluating a product.
• Purchased Licenses: Licenses for on-premises products that have been purchased by the user account.

The licenses are listed according to their corresponding OPSWAT Product type.

• Product: The name of the OPSWAT Product.
• License Key: The license keys associated with the OPSWAT Product.
• Status: The status of the license, either Active, Expiring or Expired.
• Start Date: The date when the license becomes effective.
• Expiration Date: The expiration date of the license.
• Deployed / Purchased: The number of deployed product instances and the instance limit purchased for the license.
• Type: Evaluation/Purchased
• Note
• Information For Product Licenses: The portal prioritizes displaying the licenses of sub-organizations. If a license key is assigned to both the main and sub-organizations, it will only appear under the sub-organization.

The following actions are available in the three dots menu:

• Activate License: Activate a license for the selected product. Please refer to Activate License.
• See full License History: View the full license history. By default, Expired licenses are not displayed.
• Download Active Deployment Report: Download an Excel File containing all the License Key information and the list of active Deployments.
• Download Product Installer: Open a pop-up Download Dialog that allows users to download installers for the selected product.