Knowledge Base
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Knowledge Base
Knowledge Base
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How do I find all the MFT logs and its functionality?
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All service logs can be found under:
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C:\Program Files\OPSWAT\MetaDefender Managed File Transfer\Services\Logs- Helper Service (OPSWAT MetaDefender Managed File Transfer Helper): This service ensures that all other services, including the third-party service Nginx, are running smoothly. Errors related to the status of these services, such as downtime or restarts, can be found in the opswat.mft.helper.service.log.
- Next Service (OPSWAT MetaDefender Managed File Transfer Next): This is the latest REST API service, used for newer API endpoints, such as automated jobs. Errors related to API endpoint responses implemented in this service can be found in the opswat.mft.next.service.log.
- Processor Service (OPSWAT MetaDefender Managed File Transfer Processor): This service handles all background tasks, including core scanning and data retention. Errors related to these background tasks can be found in the opswat.mft.processor.service.log.
- Rest Service (OPSWAT MetaDefender Managed File Transfer REST): This is the main API endpoint service used by most features of MD MFT. Errors related to API endpoint responses can be found in the opswat.mft.rest.service.log.
Other Logs
- Nginx as a Reverse Proxy: Nginx acts as a reverse proxy for MD MFT product by routing client requests to the appropriate backend services. Errors can be found in C:\Program Files\OPSWAT\MetaDefender Managed File Transfer \WebServer\logs
- Installer logs: All error logs related to the MD MFT installer can be found in the following locations:
- For new versions:
Path
C:\Users\<username>\AppData\Local\Temp\OPSWAT\MetaDefender Managed File Transfer\mft.log- For old versions:
Path
C:\Users\<username>\AppData\Local\Temp\OPSWAT\MetaDefender Vault\vault.logIf Further Assistance is required, please proceed to log a support case or chat with our support engineer.
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