Supported Calendar types

License Activation Failed Due to Unsupported Calendar Type

If you encounter a license activation issue, ensure your system is set to the Gregorian calendar. Follow these steps to configure this setting in Windows.

  1. Change Regional Format to a Gregorian Calendar Region

Info

Skip this step if system accounts are using a different regional format that the current user.

  • Go to "Start" → "Control Panel"

  • Under the "Clock and Region" section select “Change date, time, or number formats”

  • Select a region that uses the Gregorian calendar by default


  1. Copy Settings

Info

Skip this step if system accounts are using a different regional format that the current user.

  • In the "Administrative" tab select "Copy settings..."

  • Check “Welcome screen and system accounts”

  • Click "OK"


  1. Change Regional Format to Desired Region with Gregorian and Non-Gregorian Calendar Options

  • Go to "Start" → "Control Panel"

  • Under the "Clock and Region" section select “Change date, time, or number formats”

  • Choose a region with both Gregorian and non-Gregorian calendar options


  1. Copy Settings

  • Go to "Administrative" tab

  • Select "Copy settings..." and “Welcome screen and system accounts”


  1. Restart MetaDefender Managed File Transfer Services

  • Go to "Start" → "Control Panel" → "Services"

  • Restart the "OPSWAT MetaDefender Managed File Transfer Helper" service


  1. Activate License

After restarting the MFT services, go to the "License Activation" page and attempt to activate your license again.