Kiosk System Requirements

Hardware requirements

When MetaDefender Kiosk is installed on a separate machine than MetaDefender Core, the machine MetaDefender Kiosk is installed on must meet the following requirements:

  • 64-bit Architecture
  • Minimum system memory: 4 GB
  • Minimum available hard drive space: 10 GB
  • Minimum CPU architecture: 4 cores

When MetaDefender Kiosk is installed on the same machine as MetaDefender Core, refer to the MetaDefender Core user guide for additional system requirements.

Software requirements

MetaDefender Kiosk can process files on devices with Windows file systems, Ext2/3/4, HFS Plus, HFSX, and APFS.

  • Operating System (64-bit only)

    • Windows 7 Requires Service Pack 1 and Microsoft updates KB2533623 and KB3033929
    • Windows 8
    • Windows 8.1
    • Windows 10
    • Windows 2008 R2
    • Windows 2012 / 2012 R2
    • Windows 2016
  • Windows Installer - 4.5 or higher

  • OPSWAT MetaDefender Core® - In order to scan files with MetaDefender Core's multi-scanning capabilities, MetaDefender Kiosk requires a MetaDefender Core server. You can install the MetaDefender Core server on the same machine as MetaDefender Kiosk, or on a separate machine that MetaDefender Kiosk can access over the network. The requirements for MetaDefender Core vary depending on which version you plan to use. MetaDefender Kiosk version 4.1.0 and later require MetaDefender Core version 4.8.1 or later. Refer to the MetaDefender Core Product Documentation for MetaDefender Core installation instructions.

It is recommended that the OS and Updates of the system are kept up to date with the latest updates.

Installed third party components

The following third party components are installed as part of the MetaDefender Kiosk installation process. These components may be shared with other applications.

All of these are required by MetaDefender Kiosk. Uninstalling them may result in unexpected behavior of other applications.

ComponentDetails
Microsoft Visual C++ redistributable
  • Microsoft Visual C++ 2010 Redistributable - x86
  • Microsoft Visual C++ 2010 Redistributable - x64
  • Microsoft Visual C++ 2012 Redistributable - x86
  • Microsoft Visual C++ 2012 Redistributable - x64
  • Microsoft Visual C++ 2013 Redistributable - x86
  • Microsoft Visual C++ 2013 Redistributable - x64
  • Microsoft Visual C++ 2017 Redistributable - x86
  • Microsoft Visual C++ 2017 Redistributable - x64
Paragon Software (optional)
  • APFS for Windows by Paragon Software
  • HFS+ for Windows by Paragon Software
  • Linux File Systems for Windows by Paragon Software

Services

The following list are services that MetaDefender Kiosk depends on for operating.

Product ServicesAdditional Information
MetadefenderSVC
ometascan, ometascan-node, ometascan-postgresql (Core v4.19+)If Core is installed locally to Kiosk
Third Party Services
ParagonAPFSMounterIf APFS for Windows by Paragon Software is installed
apmwinsrvIf HFS+ for Windows by Paragon Software is installed
ParagonLinuxFSMounterIf Linux File Systems for Windows by Paragon Software is installed
Windows Services
WinmgmtThis service has dependencies on other Windows services

Ports that need to be available

The following ports need to be available for the machine MetaDefender Kiosk is installed on.

Component/servicePort
MetaDefender Kiosk Web Console8009
File Integrity Monitor27017
MongoDB27019

Application directories and registry key

Installation location

Installation directory can be configured. Default location is C:\Program Files (x86)\OPSWAT\Metadefender Kiosk\Client.

Application directory

The %PROGRAMDATA%\OPSWAT directory is used for storing MetaDefender Kiosk application data.

Registry key

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\OPSWAT is the registry key for all OPSWAT products.

Real Time Protection \ Antivirus whitelist requirements

Real Time Protection (RTP) from any 3rd party software may adversely affect Kiosk operation as it will likely interfere with Kiosk's handling of media. It is recommended to either fully disable RTP and create exclusions\whitelist to allow Kiosk processes to function and scan media without any interruptions.

If setting up hardware not provided by OPSWAT, ensure that Windows Defender Real Time Protection is disabled:

  • Under Virus & threat protection settings disable Tamper Protection
  • Under Local Group Policy Editor: Computer Configuration > Administrative Templates > Windows Components > Microsoft Defender Antivirus > Real-time ProtectionTurn off real-time protection to Enabled
  • Apply and reboot the system

These steps may need to be re-done for certain Windows Updates as updates may cause the Windows Defender settings to be reset.

Programs not removed during uninstall

If you uninstall MetaDefender Kiosk, the Microsoft redistributables are not removed.

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