Prerequisites
Minimum hardware
Performance warning
All feature plans of Email Gateway Security were verified to be able to run on this minimum hardware. The performance may, however, fall ways below the expectations on it.
For details about feature plans see Installation/Licensing.
| CPU | RAM | SSD | NIC |
|---|---|---|---|
| 6 Cores | 32 GB DDR4 | 256 GB | 1 GbE |
Space details
Please note that this hard disk space is only enough for installing MetaDefender Email Gateway Security and for very limited operation.
Quarantine and permanently failing emails (especially with large attachments) may consume huge disk volumes.
Storage performance concerns
For performance reasons it is not recommended to use HDD instead of SSD.
Standalone edition
Standalone only
This section applies to Email Gateway Security standalone edition only. For details see Installation/Licensing.
| CPU | RAM | SSD | NIC |
|---|---|---|---|
| 4 Cores | 4 GB DDR4 | 16 GB | 1 GbE |
Networking
Ports
The following ports must be accessible for the product to work properly:
| Direction | Service | Port |
|---|---|---|
| Inbound | SMTP service | 10025 |
| Inbound | Web Management Console and REST interface | 8058 |
For details how to change port values see Configuration/Registry configuration and Configuration/Settings.
External services
The following services and URLs must be accessible to the product for it to work properly
| Service | Client | Notes |
|---|---|---|
| https://update.dl.opswat.com/ | Email Gateway Security | Upgrade service for processing engine (anti-malware, CDR, etc.) updates. |
| https://metadefender.opswat.com | Email end client (e.g. Outlook, Thunderbird, etc.) | For the proactive anti-phishing time-of-click analysis feature. |
| https://nimbus.bitdefender.net | Email Gateway Security | Only in case if anti-spam feature is licensed. |
Software
Operating system
| Distribution | Version | Bitness |
|---|---|---|
| Microsoft Windows | 10 | 64 bit |
| Microsoft Windows Server | 2012 / 2012 R2 / 2016 / 2019 | 64 bit |
Supported browsers
One of the following desktop browsers is required to use the Web Management Console:
- Latest two Chrome versions
- Latest two Firefox versions
- Latest two Safari versions
- Latest two Microsoft Edge versions
3rd party frameworks or components
| Name | Version | Notes |
|---|---|---|
| Microsoft .NET Framework | 4.5 or newer | Required |
Directories
This section contains references to directories used by Email Gateway Security.
In further sections of this user guide the directory reference is used instead of the actual directory to refer to locations on the system disk.
Everything, except logs, is placed under the installation folder.
| Directory reference | Directory path |
|---|---|
| Installation folder | C:\Program Files\OPSWAT\Metadefender Email Security |
| Event log files | C:\Windows\System32\WinEvt\Logs |
Recommended MetaDefender Core and engine versions
| Component | Recommended version | |
|---|---|---|
| MetaDefender Core | 4.19.2 | |
| Archive | engine | 5.3.8-992 |
| Archive | database | 5.3.8-992 |
| Deep CDR | engine | 5.10.3-6452 |
| Deep CDR | database | 5.1.1 |
| Proactive DLP | engine | 2.5.1-1605000053 |
| Proactive DLP | database | Latest |