What encrypted media are supported by MetaDefender Endpoint?
This article applies to all MetaDefender Endpoint releases deployed on Windows, macOS, Linux, iOS and Android systems.
Encrypted media pose a unique challenge to the MetaDefender Endpoint, and while Client supports certain encrypted media, we occasionally encounter pieces of hardware that cannot be fully supported by the product.
Below is a list of known encrypted media that are supported, and have been rigorously tested by the MetaDefender Endpoint development team.
| Media | Minimum Client Version |
|---|---|
| Microsoft BitLocker | 7.6.304.0 |
| Kingston DataTraveler 4000 | 7.6.349.0 |
| Kingston DTL GP3 | 7.6.349.0 |
| Kanguru Defender Elite 200 | 7.6.349.0 |
| Kanguru Defender Manager Elite | 7.6.424.0 |
If your encrypted media’s functionality resembles that of any of the media listed above, there is a likelihood that MetaDefender Endpoint will support it.
If you require support for encrypted media that are dissimilar to those aforementioned, please contact OPSWAT Support to submit an enhancement request.
For queries around the Support Status Of Your Encrypted Media, or to Submit An Enhancement Request, please open a Support Case with the OPSWAT team via phone, online chat or form, or feel free to ask the community on our OPSWAT Expert Forum.