How do I find MetaDefender IT-OT Access updates in MyOPSWAT Central Management emails?
This article is applied to MyOPSWAT Central Management, MetaDefender IT-OT Access releases deployed on Windows and Linux systems.
As of March 2024 MetaDefender IT Access was rebranded to OPSWAT Central Management. For more details, click here: https://www.opswat.com/docs/macloud-sdp/release-notes/product-rebranding
Issue: Update emails for MyOPSWAT Central Management contain references to many different OPSWAT products, which can be confusing for MetaDefender IT-OT Access (MD IT Access) customers.
Resolution: To identify updates relevant to MD IT Access, follow these steps:
- Search the Email: Look for the terms "Endpoint Security" or "Secure Access" within the update email.
- Assess Relevance: If either "Endpoint Security" or "Secure Access" appears prominently in the email, the update likely contains information relevant to MD IT Access.
- No Relevant Updates: If neither term is found, it is likely that there are no major updates to MD IT Access functionality in that particular email.
If Further Assistance is required, please proceed to log a support case or chat with our support engineer.
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