MetaDefender IT Access

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DocsMetaDefender IT AccessKnowledge BaseErrors, Troubleshooting and RemediationHow do I increase the score of Malware Protection on Security Score

DocsMetaDefender IT AccessKnowledge BaseErrors, Troubleshooting and RemediationHow do I increase the score of Malware Protection on Security Score

Knowledge Base

MetaDefender Endpoint

Features and Functionality

Licensing, Setup and Deployment

Configuration and Settings

Errors and Troubleshooting

Updates and Version Upgrades

GENERAL

Configuration and Settings

Features and Functionality

Licensing, Setup and Deployment

Errors, Troubleshooting and Remediation

What is the antiphishing remediation instruction?

How can I fix antiphishing issues with Apple Safari?

How can I fix antiphishing issues with Microsoft Edge?

How can I fix antiphishing issues with Mozilla Firefox?

How can I fix antiphishing issues with Google Chrome?

What is the firewall remediation instruction?

How do I solve Missing OS Patch issues on MetaDefender Endpoint/MetaDefender IT Access managed Linux devices?

How do I use Windows Update Agent to solve Missing OS Patch issues on MetaDefender Endpoint/MetaDefender IT Access managed Windows devices?

How do I use SCCM/MECM to solve Missing OS Patch issues on MetaDefender Endpoint/MetaDefender IT Access managed Windows devices?

How do I solve Missing OS Patch issues on MetaDefender Endpoint/MetaDefender IT Access managed macOS devices?

How do I solve User Authentication issues on MetaDefender Endpoint/MetaDefender IT Access devices?

How do I solve User Authentication issues on MetaDefender Endpoint/MetaDefender IT Access managed Linux devices?

How do I solve User Authentication issues on MetaDefender Endpoint/MetaDefender IT Access managed Windows devices?

How do I solve User Authentication issues on MetaDefender Endpoint/MetaDefender IT Access managed macOS devices?

How do I submit feedback or report an issue?

How do I solve Encryption issues on MetaDefender Endpoint/MetaDefender IT Access devices?

How do I solve BitLocker drive encryption issues on MetaDefender Endpoint/MetaDefender IT Access devices?

How do I solve encryption issues on MetaDefender Endpoint/MetaDefender IT Access VM devices using Cryptsetup?

How do I solve FileVault issues on MetaDefender Endpoint/MetaDefender IT Access devices?

What is the antimalware remediation instruction?

How do I solve Windows Defender issues on MetaDefender Endpoint/MetaDefender IT Access devices?

How do I solve ESET Endpoint Security issues on MetaDefender Endpoint/MetaDefender IT Access devices?

What should I do if the system reports that no MetaDefender Endpoint is installed on a device?

Why is SDP not working on my device?

What should I do if one or more devices could not resolve cross-domain API URL?

Why is MetaDefender IT Access reporting an issue with password and lock-screen unexpectedly?

Why are my policies invalid?

How can I fix invalid policies on my account?

How do I solve Firewall issues on MetaDefender Endpoint/MetaDefender IT Access devices?

What's the Backup Remediation Instruction?

How can I increase the score on Security Score Windows devices?

How do I increase the score of Vulnerabilities on Security Score Windows devices?

How do I increase the score of Encryption on Security Score Windows devices?

How do I increase the score of Firewall on Security Score Windows devices?

How do I increase the Phishing Protection score on Security Score Windows devices?

How do I increase the Malware Protection score on Security Score Windows devices?

How do I increase the score of Browser Security on Security Score

How do I increase the score of Encryption on Security Score

How do I increase the score of Encryption on Security Score MacOS devices?

How do I increase the score of Firewall on Security Score

How do I increase the score of Firewall on Security Score MacOS devices?

How do I increase the score of Malware Protection on Security Score

How do I increase the score of Malware Protection on Security Score MacOS devices?

How do I address OS update issues on MetaDefender Endpoint/MetaDefender IT Access among managed Windows device?

How do I increase the score of Vulnerabilities on Security Score

How do I increase the score of Vulnerabilities on Security Score MacOS devices?

How do I solve missing OS patch issues on MetaDefender Endpoint/MetaDefender IT Access devices?

How do I solve OS Update issues on MetaDefender Endpoint/MetaDefender IT Access devices?

What are the troubleshooting steps for clock unsynchronization?

What are the guidelines for the OPSWAT Endpoint Security Certification program?

How do I solve Secure IT Access Issues?

How do I solve Background App issues on Secure IT Access Windows devices?

How do I solve WAN Miniport Driver issues on Secure IT Access Windows device?

How do I solve Missing OS Patch issues on MetaDefender Endpoint/MetaDefender IT Access managed Ubuntu Linux devices?

Updates, Patches and Bug Fixes

MOBILE CLIENT

Features and Functionality

Licensing, Registration and Setup

UAG Integration

Why I see the unknown device status from Horizon Client

How do I increase the score of Malware Protection on Security Score

Please select the platform below for detailed remediation instructions to increase the score of Malware Protection:

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How do I increase the score of Malware Protection on Security Score