Product Manager

San Francisco, CA

We are looking for a highly engaged, passionate and curious Product Manager, which will be act as the SME for the managed product, both internally, but also in their interactions with customers. Reporting directly to their Director of Product, this person will assist leadership in their role to help the company grow and achieve its business objectives. The candidate must be motivated, take initiative, user focused and empathetic, and be able to scale in a fast-growing, rapidly changing environment.

What You Will Be Doing

  • Understand customer use cases and align with product marketing strategies.
  • Clearly and effectively communicate product strategy, functionality, and requirements to internal and external stakeholders.
  • Conduct sales training and develop sales enablement tools, including training materials, battle cards, and value messaging guides.
  • Work with usability experience team to drive product usability.
  • Research competitive landscape and adjust product roadmaps to address the relevant markets.
  • Work with leadership to accurately capture KPI such as support issues, revenue expansion, and customer acquisition across their product line(s).
  • Own and drive a rapidly scaling product roadmap and product priorities on operational and strategic levels.
  • Work closely with the engineering team to clearly convey product direction and deliver product milestones.
  • Work closely with customer success team to monitor and resolve customer escalations along with Engineering leadership.
  • Visit customers and partners for collecting product feedback.

What We Need From You

  • 1-3 years B2B product management experience.
  • Strong interpersonal skills, ability to influence others and work effectively in a cross-functional team.
  • Demonstrable background in writing product management content (product requirement documents, design specification, user guides, etc.).
  • Strong time management and scheduling skills using industry standard products.
  • Excellent written and oral communication skills.
  • Experience in working with large scale enterprise customers is highly desired.
  • Relevant Bachelor’s degree or Product Management certification highly desired.
  • Cyber security domain experience is preferred.
  • Experience working with remote teams across diverse cultures a plus.

Interested in this position?

To apply for this position, please send your resume and cover letter to us via JobScore. Special consideration will be given to those candidates whose cover letter indicates that they have viewed our website. Please, no drop-ins, calls or faxes.