Instructional Designer

North America Customer Success
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Summary

We are looking for an individual well versed in creating training content for difficult concepts. This individual will bring best practices and proven track record in managing OPSWAT’s e-learning training platform. You must be able to understand technical concepts and convey them in clear and intuitive lessons. You will work closely with Engineers, Product Mangers, and Support to ensure accuracy and quality of course content. You will also be working Sales and Marketing to help drive demand for certifications and producing awareness of the platform.

What you will be doing

  • Create intuitive course designs
  • Quality checks from other team members contributions
  • Managing an LMS platform
  • Create processes and procedures for internal visibility
  • Work with Marketing to drive digital demand
  • Create nurturing programs for existing learners
  • Play a major role in the Channel Partner training program

What we need from you

  • Prior experience managing e-learning platforms
  • Experience creating training content for technical solutions
  • Superb communication skills
  • Ability to drive an ever changing LMS platform in a forward direction
  • Strong organizational and time management skills
  • Passion for building training material on leading technologies
  • Desire to learn and grow

If would be nice if you had

  • Experience with cross-platform software applications
  • Experience working with remote teams
  • Experience working with Captivate
  • Familiarity with marketing strategies
Interested in this position?

Great culture and some of the smartest people I've worked with. OPSWAT deeply cares about its employees by fostering a culture of professionalism, collaboration, work-life balance, and career development.

Jason Tra - Associate Technical Support Engineer