Director of Sales Operations

San Francisco, CA

We are looking for an experienced sales operations leader to join our growing sales team. The Director of Sales Operations manages support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent.

The Director Sales Operations is responsible for the overall productivity and effectiveness of the assigned sales organization. Reporting to the Sales Vice President, the Director Sales Operations also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales team.

What You Will Be Doing

  • Assist SVP of Sales on designing the field quota and coverage model and developing sales planning initiatives.
  • Work with SVP of Sales to identify best in class sales tools to support sales objectives.
  • Work with SVP of Sales on forecast projections, sales trends, and team/individual quota performance analyses.
  • Develop and maintain Sales team compensation plans and revenue tracking.
  • Work with SVP of Sales on team training plans and schedule.
  • Manage and administer the sales enablement and onboarding procedures.
  • Provide quarterly cost modelling and cost/benefit and ROI analysis for sales team activities and performance.
  • Design, build, and maintain Salesforce CRM dashboards for all layers of the Sales Team.
  • Partner with Finance to drive accuracy and efficiency in payouts compensation administration.
  • Maintaining the sales policies and procedures manual on WIKI.
  • Facilitate scheduling and coordination of pipeline reviews and other periodic sales meetings.
  • SFDC data management.
  • Ad hoc projects related to sales operations that requested by SVP of Sales, VP of Business Development, CFO and/or CEO.

What We Need From You

  • Bachelor's degree, MBA preferred.
  • 5 years of sales operations experience in high technology space, preferably in software.
  • A self-motivator who thrives in a growing and unpredictable environment.
  • Ability to develop clear action plans and drive processes with numerous interdependencies.
  • Extensive knowledge of SFDC and experience with CRM systems.
  • Strong verbal and written communication skills.
  • A successful track record of working effectively at all levels within the organization.
  • Strong problem solving skills, analytical capabilities, and collaboration skills.
  • Meeting management and group process facilitation skills are required.

Interested in this position?

To apply for this position, please send your resume and cover letter to us via JobScore. Special consideration will be given to those candidates whose cover letter indicates that they have viewed our website. Please, no drop-ins, calls or faxes.