Solutions
Software Vendors
The Challenges
Several incidents in the past few years, including a critical false positives by McAfee and Microsoft Security Essentials, have highlighted the damage that can ensue from having binaries detected as a threat by any antivirus engine (whether falsely or correctly): countless issues for customers, embarrassment for the company, and lost time and resources to resolve the issue. While software vendors cannot fully protect against these situations, they do need to take precautions to avoid releasing a product that is detected as malware.
Software vendors also face challenges related to the compatibility of their applications with other technologies. Incompatibilities can cause their products to deliver poor user experiences, hinder productivity, and even cause system failure. Antivirus vendors need to evaluate machines for incompatible programs before installation. Security application vendors need to ensure that their products are compatible with the wide range of network and technology solutions that their customers use to work remotely, receive remote support help, and gain information about the health of their computer.
The Solutions
Metascan is an ideal solution for software vendors to scan binaries before releasing to market. By scanning with all major commercial antivirus engines, vendors can identify any threats or false positives that need to be addressed before the new software is released. Many vendors also integrate Metascan into their own solutions to add the power of multi-scanning to their offerings.
AppRemover lets antivirus vendors identify legacy antivirus applications on an end user's machine before installation and provide the option to uninstall those applications so that no damage is caused by having multiple antivirus applications running. This gives users a seamless installation experience and reduces support issues raised for the vendor.
OPSWAT Certification verifies the compatibility of endpoint security applications with leading network and technology solutions so that users experience fewer issues when trying to connect.
Example Customers and Case Studies
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